Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Energetic bottle service waitress with strong wine, spirit and champagne knowledge. Accustomed to balancing quality with efficiency in high-volume service environments. Trained in VIP bottle service customer service with proven serving skills. Ready to present the ultimate experience to all guests.

  • Bottle Service
  • Wine service
  • High volume service
  • Food sales and promotion
  • Sale expertise
  • Communication skills
  • Menu presentation
  • Item promotion
  • Sales strategy
  • Product Upselling
  • Cash handling
  • Customer service
  • Team work and collaboration
Work History
06/2019 to 11/2019 VIP Bottle Service Waitress Lkq Corp | San Diego, CA,
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Achieved sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Displayed enthusiasm and promoted professional and fun service to customers, successfully increasing referrals and walk-in business
  • Mixed both standard and specialized drink orders using a variety of ingredients, including liquor, bitters, sugars, and fruits
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Maintained a strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protection for customers
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Used cash registers and credit card machines to cash out customers, handling up to $5000 in cash per event
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Increased sales from $1500 to $2500 by upselling party packages to customers
09/2019 to 11/2019 Cashier Department Of Defense | Virginia Beach, VA,
  • Checked prices for customers and processed items sold by scanning barcodes
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Counted cash in register drawer at the beginning and end of shift
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Assisted customers by answering questions and fulfilling requests
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
04/2015 to 04/2017 Assistant Ymca Of Greater San Antonio | San Antonio, TX,
  • Ensured personal safety through proper use of tools, protective equipment and ventilation
  • Ordered and maintained an adequate supply of materials, supplies and equipment
  • Used the autoclave to properly sterilize all piercing and tattooing materials
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers
  • Consulted with clients to discuss preferences, styles, and ideas for commissions
  • Scheduled appointments with artists without overlapping in schedule
  • Scanned personal information of clients into the computer database, and successfully filed all information for tracking purposes
04/2008 to 08/2017 Baseball Umpire Imlay City Boys Little League Baseball | City, STATE,
  • Managed crowd disruption utilizing de-escalation techniques when necessary
  • Monitored integrity of athletic conduct concerning athletes and coaches
  • Officiated several games over a 10 year period
  • Verified accuracy of score calculations before winners were announced
  • Inspected sporting equipment to ensure compliance with safety and event regulations
  • Kept games on schedule by starting promptly and making correct calls
  • Communicated strikes and runs with precision
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans
  • Evaluated abilities and rule knowledge of less experienced umpires
  • Fielded questions from athletes and coaches regarding specific scenarios and calls
  • Promoted good sportsmanship among players
  • Communicated with fans, coaches, players, and other umpires
  • Umpired seasonal and tournament games
  • Explained and taught regulations and rules to players and coaches
  • Maintained the safety of players and fans in different situations
  • Trained new umpires through our new umpire training course and certification
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements
Expected in 06/2014 High School Diploma | Imlay City High School, Imlay City, MI GPA:

Established top sales as a new employee, and asked to cater to private events as a result.

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School Attended

  • Imlay City High School

Job Titles Held:

  • VIP Bottle Service Waitress
  • Cashier
  • Assistant
  • Baseball Umpire


  • High School Diploma

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