Vice President Of Client Services resume example

I am a the VP of Client Services in our travel nurse division. We are the largest travel nurse company in the nation providing expertise and trusted clinicians to over 6000 facilities nation wide. I have experience with extensive operations, sales and executive management within all levels of the staffing industry, currently managing a highly tenured and successful team in our AMN travel nurse group. "Jessica is a consummate professional in her sector and is known for exceeding customer expectations. She is very resourceful and highly networked." Slade Crabtree, Owner, Slade Crabtree & Associates, was with another company when working with Jessica at AMN Healthcare I've worked with Jessica for over 3 years and have always been impressed with her work and her leadership. From very small implementations to large complex engagements Jessica plays a critical role in listening to the client, designing a solution and working with the implementation team to roll out change management, training and education, business process improvement, and ensure overall client satisfactions. Jessica's calm professional demeanor endears her to the client and the teams she works with. Jessica's blend of business acumen, sales, business operations experience, and deep commitment to providing the highest level of quality to our clients make her a joy to work with. Jessica is an asset to any company and I am grateful she works with mine." A results driven manager that had the trust of her employees. Trust that was earned by being steadfast in who she is in her professional life as well as her personal life. Jessica leads by example, never compromising the values that she holds true to herself, with her staff, clients, friends, or family. Jessica is one of those outstanding people that makes you a better person having known her, as is the case for me." Don Volante, General Manager Digital People, Pro Staff, worked with Jessica at Pro Staff Jessica is an outstanding leader and colleague. While working with Jessica at Pro Staff, I was frequently impressed by her innate ability to build credibility with prospects, customers, and her staff quickly. She has a personable leadership style that enables her to solve challenges through strong collaboration with her peers and her direct reports. I only knew Jessica while she worked within the staffing environment however I believe Jessica would be highly effective in general business management for many industries. Jessica worked on some very large accounts which has afforded her a well rounded business acumen and market intelligence. Jamie Candee" Jamie Post Candee, HR Consulting Manager, Pro Staff, worked with Jessica at Pro Staff Jessica is a phenomenal manager who truly understands the importance of nurturing the career of her employees and how it creates a win/win situation for everyone. She's an excellent motivator and challenges you to use your strengths. Jessica is by far one of the top managers I've worked for." Cynthia Wilson, Account Executive, Robert Half International, reported to Jessica at Pro Staff There is not enough space to adequately explain what an extraordinary person and business woman Jessica is. I've had the blessing and pleasure of knowing Jessica for 12 years and was impressed with her from day one. She is extremely talented as a manager, a salesperson and a mentor while somehow finding a way to still be a great wife and mother. She doesn't leave a room without knowing somebody new and her performance is impeccable as can be seen by her history. Everyone wants to know her and everyone wants to learn from her because you know you will succeed if you have Jessica in your corner!" Melissa Simpkins, Unemployment Specialist, Pro Staff, worked with Jessica at Pro Staff Jessica is a dynamic, motivator of people. She is driven and is an awesome presenter. I reported to Jessica directly and indirectly for 2 yrs. During the 2 yrs of working with Jessica she would consistantly encourarged me to keep calling and knocking on doors and the results would come. New to the Staffing Industry, she was my mentor and would share with me her tried and try approaches to earning business. Under Jessica's leadership my first year in the field I was named DFW Rookie of the year. Jessica is a leader and is a valuable key player to any organization she partners with." Irene Hammond, Business Development Manager, ProStaff, reported to Jessica at Pro Staff I had the chance to work with Jessica for ~4 yrs, in both direct and indirect reporting capacities. Jessica is a phenomenal Leader that holds the ability to motivate and inspire her teams not only through her words, but more importantly through her actions. Her charismatic leadership style is infectious, and resonates throughout any environment she may be. Jessica played a significant part in inspiring my own personal growth at Pro Staff, and I would not be where I am today if it were not for her years of guidance and leadership. Jessica will be always be the expert at what she does, and she will always be someone that sets the bar for success. She is a great mentor, and friend." Joshua Smith, Managing Director, Pro Staff, reported to Jessica at Pro Staff Jessica Claire is a joy to work with. Her passion for what she does is amazing and she inspires all who work with her. She is also a book of knowledge when it comes to trends and best practices within the professional staffing industry. Her business acumen and professional demeanor mixed with her bright personality is a diamond in the rough!" Tricia Davis-Vogel, Field Marketing Coordinator, Pro Staff, worked indirectly for Jessica at Pro Staff I consulted with Jessica and her team over the past two years. She is an excellent leader who motivates by example. Intelligent, charming, and inspirational... Jessica brings out the best in her people and others with whom she comes in contact. It has been a true pleasure to work with her. John Knapp" John Knapp, Strategic Consultant, Pro Staff, worked with Jessica at Pro Staff I have worked with Jessica at Nursefinders and she is a very talented, go-getter that won't stop until the final objective is met. She listens to what clients want and work with them to achieve their goals. Jessica is a fantastic person to watch in action, and I truly admire her. Jessica is someone I can look up to and learn from, yet feel we are all on the same level working as a team. Jessica is very valuable to any company, I am just glad I have the opportunity to know and work with her. She inspires me to do better." Cary Morehouse, Branch Manager, Nursefinders, worked indirectly for Jessica at Pro Staff Jessica is a highly driven, results-oriented sales leader. I have had the priviledge of working with Jessica for many years at Pro Staff and consistently saw her achieve sales growth results from her direct efforts and from those of her teams. She is highly competitive and highly creative in her pursuit of her goals to win new business. She can create new opportunities within existing customers and is excellent at hunting new business opportunities. She has very high expectations of her own achievements which also help her achieve her results. Jessica is also very inspirational as a leader - she has a professional expectation of her teams to deliver exceptional service to clients, but also a heartfelt compassion about her teams' personal lives and achievements. I highly recommend her to anyone looking to achieve growth results as a customer or employer." Stuart Sides, EVP, Pro Staff, managed Jessica at Pro Staff Jessica Claire is one of the most dedicated individuals that I have ever had the privilege of working with. Her leadership is that of a “can-do” attitude, and the enthusiasm, energy, and tenacity to get the job done, no matter what the obstacle. Jessica continually seeks to assistance and advice co-workers and listens to their ideas, no matter what their level in the organization. She is always willing to take time to help someone in need and treats all of her customers with the respect she has garnered. Jessica knows her business and loves to teach others how to get better results. She is very persuasive and understands her clients need throughly." Paula Bradshaw, PHR, Branch Operations Manager, Pro Staff, worked directly with Jessica at Pro Staff Jessica Claire does a fabulous job of building relationships with her clients first, and then delivering the results. She's a voice of reason when working with me, and helped me work through a very complex staffing situation at Michaels. She was responsive, kept her promises and I always knew that I could count on her word to be golden. I would absolutely recommend Jessica for any situation in which results, integrity and a great working relationship are needed!" Kara Morley, SPHR, was Jessica's client Jessica is an outstanding leader, who I have known for over 3 years. Within those years, I have been constantly impressed by both her positive attitude and outstanding rapport with co-workers and clients. Her honesty, integrity and pride has been an inspiration to me personally as well as professionally. She is genuinely direct and holds people accountable and in return is highly respected by the people who have worked under her supervision. Her dedication positively impacts the business and ensures growth among others. Her incredible experience and knowledge is invaluable. Count on Jessica to be an impactful contributor!" Gayln Taylor, Branch Operations Manager, Pro Staff Finance & Accounting, worked indirectly for Jessica at Pro Staff Jessica was an amazing leader, she had ways of getting everyone fired up and ready to go no matter how big or hard the challange was. She would always find time for you when you need her." Paige McClure, Talent Manager, Pro Staff, worked indirectly for Jessica at Pro Staff Jessica Claire has been a huge part of who I am as a sales leader and a person. Without her leadership, coaching and encouragement, I would not be where I am today in my career and in my life. I would work for her anywhere, follow her anywhere and still need her direction to this day. There has been no better leader and manager in my life than Jessica Claire." Lisa Cavet, Marketing Manager, Williams-Pyro, reported to Jessica at Pro Staff I had the pleasure of working closely with Jessica as we co-led the Texas Market for Pro Staff. While Jessica was in the General Manager role for DFW, I was her peer in Houston. There are so many things that I learned from Jessica. Jessica has many, many strengths - but her main strength is SALES. She is well-networked, intuitive, creative, business –savvy, aggressive, and an impressive presenter. She is truly one of the most talented people I have worked with. Under Jessica’s leadership, the DFW market experienced growth that outperformed the entire country. And, Jessica was right there in the middle of it - - rolling up her sleeves and doing what needed to be done to grow the business. On a personal note, Jessica is one of my favorite people. I am know I can count on her to be a life-long friend." Cathy Obermeier, General Manager - Houston, Pro Staff, worked with Jessica at Pro Staff Where to begin? Jessica is one of the best managers I have worked with. She has great ability to provide direction to her group while developing long term strategy's for continued improvement. She has always excelled at what she does and always exceeded any goals she set for herself or her team. She deals with people honestly and respectfully." Jody Fish, Business Development Director, Avizion Technologies Group, worked directly with Jessica at Robert Half International Contact Jessica on LinkedIn [Job Title] driven to lead sales teams to achieve record-setting revenue gains. Managed [Number] accounts, generating more than $[Number] in revenue per [TIme Period.] [Job Title] experienced in all facets of inside sales, outside sales, customer service and training. Customer-oriented with superior time management skills. Sales Manager successful in relationship and team building. Motivates sales teams to exceed sales goals. Motivated Sales Manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts. Results-oriented and energetic [Job Title] with expertise in lead qualification and closing strategies. Extensive sales training and presentation experience. [Job Title] with [Number] years in sales, customer service and personnel and payroll management. Driven to exceed goals and expectations. Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers. Attentive Sales Manager with track record of consistently achieving employee retention and sales goals. Results-oriented Area Sales Manager excelling in identifying customer needs and providing solutions.