Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Superb time management skills
Exceptional oral and written communication skills
Inventory control and record keeping
Venue Manager, 04/2015 to Current Duvall Catering & Event Design – Charleston, SC
Managed a 60,000 square foot office space employing 40+ workers.
Directed the work of 10 independent contractors.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Reduced average contract expenses by 15% through aggressive negotiations with vendors.
Managed 3 renovation projects per year.
Customer Service Associate, 12/2013 to 03/2015 Best Buy – Cumming, GA
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the main liaison between customers, management and sales team.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Truck Foreman, 07/2011 to 09/2011 Hunter Relocation – Atlanta, GA
Supervised material flow, storage and order fulfillment.
Managed multiple teams of 3 or more employees.
Oversaw shipment paperwork and handled customer payments.
F-15 Avionics Technician, 09/2003 to 09/2007 mUnited States Air Force – Global
Maintained operational readiness for a squadron of F-15's.
Served as COMSEC officer with a SECRET level security clearance.
Awarded the Air Force Achievement Medal twice for outstanding achievement and meritorious service.
As Vehicle Control Officer maintained a fleet of vehicles in addition to regular duties.
Bachelor of Arts: Economics, Incomplete Georgia State University - Atlanta, GA
Associate of Applied Science: Electronics, 2004 Community College of the Air Force - Biloxi, MS