Deepening customer relations by bundling customer profiles, establishing and maintaining customer relationships through open ended questions, and getting to know your customer needs.
Supervise tellers and bankers.
Open and Close branch location.
Delivered prompt, accurate and excellent customer service.
Opened new customer accounts, including checking, savings and lines of credit.
Processed sales referrals and promoted bank services and products, resulting in 100% branch sales increase.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Trained employees on cash drawer operation.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Customer service champion.
HIGH SCHOOL DIPLOMA2006Los Amigos High School － Fountain Valley, CA
Sales expertise Goal-oriented Strong sense of banking ethics Excellent communication skills Practiced knowledge of bank security systems Strong work ethic Debt and credit management Friendly Cash dispenser operation Reliable Currency and coin counter Safe and vault operations Accomplishments.
Named "Associate of the Quarter" for exceeding all customer service goals.
Exceeded sales objectives in 2010.
Winner of the Bank of America Employee of the Quarter" Award, [<3rd quarter,="">3rd>
Additional Information ACHIEVEMENTS: Employee of the month