Personable and energetic Valet with efficiency, timeliness and enduring commitment to exceptional customer service. Professional and sensible driver with experience in vehicles of ranging power, transmission and energy source. Gregarious personality with flexibility in social situations and awareness of customer needs at all times. Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Skills
Customer service
Project organization
Budgetscu
Food processing
Food spoilage prevention
Order delivery practices
Food preparation
Kitchen organization
Stocking and replenishing
Food inspection
Efficient multitasking
Communication skills
Menu memorization
Communications
First Aid/CPR
Supervision
Team building
MS Office
Regulatory Compliance
Problem resolution
Team management
Organization
Process improvement
Budgets
Business operations
Relationship development
Operational improvement
Education
Brunswick Job Corps CenterBrunswick, GAExpected in 02/2001 – –High School Diploma: - GPA:
Certifications
I have My Professional food manager certification training.(Sanitation) ,Nutrition for FoodService Pros, FoodProduction and Management
Work History
Ferguson - Valet/Porter Green Bay, WI, 05/2019 - 04/2020
Maintained knowledge of destination and answered customer questions within scope of understanding.
Drove vehicles of different make, style and price points both to and from desired destination.
Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
Opened doors and transported luggage for customers with care and efficiency.
Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
Cleaned and lightly detailed long-term guest vehicles rapidly to enhance customer experience.
Notified front desk manager of any guest issues in need of additional attention.
Posted and maintained public area signage for hotel.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
Operated RF scanners to track merchandise and verify contents of containers
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Prepared orders for shipment by systematically picking, packing and labeling merchandise
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
Kept warehouse clean and organized to maximize team efficiency and productivity
Verified quantity and description of materials received by checking merchandise against packing list
Managed product staging to efficiently transfer items between receiving, storage and shipping locations
Transferred inventory to and from target destinations using forklifts and other transportation vehicles
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Entered quantity received against purchase order in computer system
Compared received packages against shipping documents
Checked packages and merchandise for damage and quickly notified vendors to request replacements
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Worked safely around moving machinery
Operated box or straight trucks and cargo vans
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals
Performed inventory control, such as counting and stocking merchandise
Recorded information, shortages and discrepancies to keep records current and accurate
Ensured warehouse accessibility and safety for customer traffic
Streamlined material delivery processes which increased efficiency and reduced downtime
Confirmed accuracy, quality and quantity of materials received
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
Operated PC and RF-based computer systems with high level of accuracy
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Drove vehicles to deliver products and picked-up rejected or defective materials for return
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
Shipped material and performed boxing, packing, labeling and preparation of any related documents
Recorded daily delivery information and obtained customer signature on delivery tickets
Firehouse Subs - Meat Slicer City, STATE, 10/2013 - 04/2016
Performed meat inspections and ensured proper temperature environment.
Cut meats to customer specifications and answered questions about specialty products.
Increased [Product] sales by educating customers on preparation and overall choices.
Decreased meat waste by [Number]% through effective and accurate storage.
Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Priced [Number] orders daily by correctly wrapping, weighing and labeling cuts.
Maintained financial accuracy for over $[Amount] worth of daily orders.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Worked with [Type] customers to understand needs and provide [Type] service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Led [Type] team in delivery of [Type] project, resulting in [Result].
Passed [Number] inspections by closely adhering to safety and cleanliness standards and company processes.
Educated [Number] staff members on specialty meat cuts, food handling methods and sanitation guidelines.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Monitored social media and online sources for industry trends.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed team communications and information for [Type] meetings.
Drove operational improvements which resulted in savings and improved profit margins.
Transported [Product or Service] to customer locations [Timeframe].
Increased customer satisfaction by resolving [Product or Service] issues.
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved [Type] problems, improved operations and provided exceptional client support.
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