Valet/ Housekeeping Resume Example
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VALET/ HOUSEKEEPING
Summary
Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
Skills
- Basic housekeeping duties
- Housekeeping skills
- Bagging products
- Verifying orders
- Loading trucks
- Packaging orders
- Payment processing
- ID verification
- Customer greeting
- Customer assistance
- Merchandise restocking
- Loss prevention
- Cash register operation
- Dependable and reliable
- Stockroom procedures
- Product organization
- Communications
- Customer service
- Service-oriented
- Organization
- Retail sales
Education and Training
High School DiplomaRutland High SchoolCity,State,05/2004
Experience
Drury HotelsValet/ Housekeeping | Westminster , CO08/2018 to 03/2020
- Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
- Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Immediately responded to guest concerns and requests and quickly handled all issues.
- Ordered housekeeping supplies and guest toiletries.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Recognized by management for providing exceptional customer service.
Aroma Espresso BarDishwasher/Busser | City , STATE05/2014 to 06/2018
- Cleaned garbage cans and trash receptacles by [Action].
- Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through [Technique] and [Technique]
- Washed pots, pans and trays by hand and using industrial washing machine.
- Backed up [Type] and [Type] team members during heavy work periods to maximize team coverage.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Cleaned and stacked dishes, glassware and utensils to wash and organize enough dishes to serve guests, even during busiest hours.
- Moved food and supply items from delivery trucks to storage by unloading and moving by [Action].
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Provided servers with clean utensils by washing and placing in storage bins.
- Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.
- Unloaded trucks to move food and supplies from delivery trucks to storage areas.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Organized clean utensils in storage bins for servers to access easily.
- Cleaned and sanitized various kitchen surfaces using specific cleaning supplies.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
Western Beef SupermarketProduce Clerk/Grocery Stocker | City , STATE10/2012 to 07/2013
- Updated signage to reflect current prices and help promote target merchandise.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Helped customers complete purchases, including processing payments and bagging items.
- Rotated stock to maintain freshness and promote customer purchase.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Loaded and unloaded [Number] delivery trucks or vans per [Timeframe] to maintain store's inventory.
- Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Ensured that the work environment was kept safe, neat and clean at all times.
- Frequently communicated with vendors to determine backorder availability and future inventory.
- Cleaned shelves and restocked with new inventory when products were running low.
- Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
- Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
- Operated different grocery store equipment including balers, power jacks and slicing machines.
- Assessed floor displays to determine which merchandise required restocking.
- Checked prices and found requested products in the store for customers.
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Resume Overview
School Attended
- Rutland High School
Job Titles Held:
- Valet/ Housekeeping
- Dishwasher/Busser
- Produce Clerk/Grocery Stocker
Degrees
- High School Diploma
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