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Valet/ Housekeeping Resume Example

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VALET/ HOUSEKEEPING
Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Skills
  • Basic housekeeping duties
  • Housekeeping skills
  • Bagging products
  • Verifying orders
  • Loading trucks
  • Packaging orders
  • Payment processing
  • ID verification
  • Customer greeting
  • Customer assistance
  • Merchandise restocking
  • Loss prevention
  • Cash register operation
  • Dependable and reliable
  • Stockroom procedures
  • Product organization
  • Communications
  • Customer service
  • Service-oriented
  • Organization
  • Retail sales
Education and Training
High School DiplomaRutland High SchoolMacon,GA,05/2004
Experience
Prestige housekeeping and GERMENT CARE Valet/ Housekeeping | Long Island City , NY08/2018 to 03/2020
  • Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
  • Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Immediately responded to guest concerns and requests and quickly handled all issues.
  • Ordered housekeeping supplies and guest toiletries.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Recognized by management for providing exceptional customer service.
Aroma Espresso BarDishwasher/Busser | New York, NY05/2014 to 06/2018
  • Cleaned garbage cans and trash receptacles by [Action].
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through [Technique] and [Technique]
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Backed up [Type] and [Type] team members during heavy work periods to maximize team coverage.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Cleaned and stacked dishes, glassware and utensils to wash and organize enough dishes to serve guests, even during busiest hours.
  • Moved food and supply items from delivery trucks to storage by unloading and moving by [Action].
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Provided servers with clean utensils by washing and placing in storage bins.
  • Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.
  • Unloaded trucks to move food and supplies from delivery trucks to storage areas.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Organized clean utensils in storage bins for servers to access easily.
  • Cleaned and sanitized various kitchen surfaces using specific cleaning supplies.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
Western Beef SupermarketProduce Clerk/Grocery Stocker | Bronx , NY10/2012 to 07/2013
  • Updated signage to reflect current prices and help promote target merchandise.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Loaded and unloaded [Number] delivery trucks or vans per [Timeframe] to maintain store's inventory.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Ensured that the work environment was kept safe, neat and clean at all times.
  • Frequently communicated with vendors to determine backorder availability and future inventory.
  • Cleaned shelves and restocked with new inventory when products were running low.
  • Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Operated different grocery store equipment including balers, power jacks and slicing machines.
  • Assessed floor displays to determine which merchandise required restocking.
  • Checked prices and found requested products in the store for customers.
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Resume Overview

Companies Worked For:

  • Prestige housekeeping and GERMENT CARE
  • Aroma Espresso Bar
  • Western Beef Supermarket

School Attended

  • Rutland High School

Job Titles Held:

  • Valet/ Housekeeping
  • Dishwasher/Busser
  • Produce Clerk/Grocery Stocker

Degrees

  • High School Diploma

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