LiveCareer-Resume

valet driver resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Reliable Valet Driver with a clean driving record and professional demeanor. Adept in parking and retrieving cars quickly and safely to achieve customer satisfaction. Friendly and outgoing with experience in providing directions and information on local attractions to assist out-of-state visitors. Offering 25 years' of valet service expertise.

Responsible Valet Driver with proven talents in processing point of sale transactions and Excellent with parking and retrieving vehicles. Bilingual in English and Spanish with excellent interpersonal communication skills. Clean driving record and comfortable working in a fast-paced environment.

Skills
  • Sales orientation
  • Budgeting skills
  • Employee scheduling
  • Time management
  • Team building and motivation
  • Relationship development
  • Clean driving record
  • Car parking
  • Excellent customer service
  • Automatic and manual driving
  • Point of sale transactions
  • Luggage loading
  • Client service
  • Safe driving
  • Vehicle operation
  • Customer service
  • Emergency protocols
  • Conflict management
  • Supervision
  • Team building
  • Communications
  • Problem resolution
  • Operational improvement
Experience
Valet Driver, 07/2019 - Current
Resorts International Atlantic City, NJ,
  • Established, reviewed and updated territory boundaries and distribution routes for route sales teams.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Cultivated positive rapport with associates and team leadership.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Improved operations by working with team members and customers to find workable solutions.
Valet Attendant, 09/2020 - 07/2021
Penn National Gaming York, PA,
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
Valet Parking Manager, 03/2016 - 06/2019
Grand Sierra Resort And Casino Reno, NV,
  • Verified correct use of procedures and recordkeeping requirements by each valet team member.
  • Managed VIP arrivals and departures with smooth and professional approach, including notifying staff in advance of expected schedules and needs.
  • Coached team members to consistently exceed superior customer service standards.
  • Led daily stand up meetings to convey new policies, outline schedules and correct performance deficiencies.
  • Coordinated valet service for large groups, special events and daily guest loads.
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Inspected equipment and work stations to comply with established standards and regulations.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Recognized by management for providing exceptional customer service.
Valet Supervisor, 01/2010 - 02/2016
Towne Park LLC (minute Man Parking Company) City, STATE,
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Verified correct use of procedures and recordkeeping requirements by each valet team member.
  • Coached team members to consistently exceed superior customer service standards.
  • Led daily stand up meetings to convey new policies, outline schedules and correct performance deficiencies.
  • Managed VIP arrivals and departures with smooth and professional approach, including notifying staff in advance of expected schedules and needs.
  • Coordinated valet service for large groups, special events and daily guest loads.
  • Recruited and hired new employees based on company needs and culture.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Inspected equipment and work stations to comply with established standards and regulations.
  • Collaborated with staff members to plan training seminars and team-building events.
Education and Training
High School Diploma: , Expected in 09/1988
-
Gardena High School - Gardena, CA
GPA:
Status -
Televicion Technical Ingineering: , Expected in 01/2014
-
Centro Tv And Radio - Torrance, CA
GPA:
Status -

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Resume Overview

School Attended

  • Gardena High School
  • Centro Tv And Radio

Job Titles Held:

  • Valet Driver
  • Valet Attendant
  • Valet Parking Manager
  • Valet Supervisor

Degrees

  • High School Diploma
  • Televicion Technical Ingineering

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