vacation rental property manager resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Successfully executed seamless vacation rental property management with 3.5 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Property Managing with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.

Organizing vacation rentals with dynamic customer service, and problem solving finess. Coordinate inspections, oversee conflict resolution, and deliver solutions while remaining poised in stressful environments.

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

Flexible hard worker ready to learn and contribute to team success.

  • Sales and marketing
  • Multi-family property management
  • Knowledge of leasing and market conditions
  • Time management
  • Conflict resolution
  • Problem resolution
  • Relationship building
  • Decision-making
  • Troubleshooting
  • Organizational skills
  • Basic math
  • Collaboration
  • Leadership
01/2018 to Current Vacation Rental Property Manager Vacasa | Prineville, OR,
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Explained policies and reviewed documentation to obtain signatures.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Employed sales techniques to boost sales and services.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Managed routine maintenance and emergency response services provided by contractors and vendors.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
  • Verified property compliance with state and federal regulations avoiding discrimination or illegal practices.
  • Liaised between company and owners to address and remedy ongoing concerns.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Processed exchange requests in computer system.
  • Fostered good working relationships with owners, residents and board members.
  • Negotiated with outside contractors to obtain reasonable fees for various types of work.
  • Prepared and submitted reports to supervisor.
03/2017 to 01/2018 Real Estate Assistant Marcus And Millichap | Fort Lauderdale, FL,
  • Followed up with prospects throughout sales processes to offer assistance.
  • Organized and maintained systems to track leads coming from social media, website and other funnels.
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Maintained agent contacts database using Salesforce and Constant Contact.
  • Educated clients on current real estate market and answered questions.
  • Answered phone calls and emails from potential and existing customers.
  • Responded quickly to customer inquiries, asking questions to better understand needs.
  • Scheduled appointments and office visits, prepared client files and documented case notes.
  • Cold called clients to obtain exclusives.
  • Assisted in developing marketing material for properties.
  • Managed and rented out rental properties.
05/2005 to 12/2016 Sales & Marketing Manager Performance Team | El Segundo, CA,
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through company system and coordinated product deliveries.
  • Acted as point of contact for internal and external customers across departments.
Education and Training
Expected in to to | San Diego Mesa College, San Diego, CA GPA:
Expected in to to | Court Reporting Institute, San Diego, CA GPA:

This school went out of business halfway through my eduction there.

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Resume Overview

School Attended

  • San Diego Mesa College
  • Court Reporting Institute

Job Titles Held:

  • Vacation Rental Property Manager
  • Real Estate Assistant
  • Sales & Marketing Manager


  • Some College (No Degree)
  • Some College (No Degree)

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