Utilities Worker Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview

High-energy Team Leader, successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

  • Inventory control procedures
  • Employee scheduling
  • Loss prevention
  • Planning/coordinating
  • Detail-oriented
  • Personnel training and development
  • Proficient in MS Office
  • Strategic planning
  • Deadline-driven
  • Event planning
  • Microsoft Office Suite
  • Dedicated team player
  • Positive attitude
  • Excellent research skills
  • Excellent quantitative skills
Education and Training
Vista College College Station, TX Expected in 2016 Associate of Applied Science : Information Technology - GPA :
  • Minor in Business


Investigated and analyzed client complaints to identify and resolve issues.


Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Employee Management

Liaised with HR department to establish employee, training, payroll and termination procedures.

Process Improvement

Awarded with a Personal Development Plague, instituting multiple courses at Texas A&M University

Oversaw implementation of new phone system which resulted in more cost-effective service

Awarded a Customer Excellence Award upon the completion of a project that created opportunities for more business.

Received award for customer service recognition and ability to work well with the other team members.

Fielded and processed up to 600 calls per day.

Work Experience
Paul Derda Recreation Center - Utilities Worker
Broomfield, CO, 10/2012 -
  • Perform setup and break down of various types of meetings (workshops, conferences, lectures, lunches & dinners, and other special events).
  • This includes lifting tables and chairs, bending and reaching above shoulders, loading/unloading and stacking tables and chairs and pushing carts of tables and chairs.
  • This work takes place indoors and outdoors.
  • Responsible for insuring work orders are fulfilled to customer expectations.
  • These duties require the operation of a University or other motor vehicle.
  • Provide excellent customer services to clients, guests, and tenants that occupy the facilities that make up the University Center Complex.
  • Be present 15 minutes prior to the start of events to unlock the rooms and check with the client on the proper setup of the space.
  • Try to answer or find the answer to any questions the client might have.
  • Responsible for inspection of building, fixtures and equipment.
  • Responsible for reporting deficiencies.
Legrand - Stock Clerk
Pleasant Grove, UT, 08/2012 - 10/2012
  • Responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping customers place orders.
  • Worked in store, stockroom, and other storage facilities.
  • Involved heavy lifting.
  • Keep records of sale.
  • Prepare merchandise for shipment.
  • Replenish inventory.
  • Ensure customer received product.
  • Replace damaged or missing products.
  • Stock shelves with unpacked items.
  • Operate forklift to lift or place merchandise.
  • Work with salespeople on inventory and orders.
Heitech Services - Property Specialist
Lawrence, MA, 05/2012 - 09/2012
  • Established and maintained records of corporate assets, such as land, buildings, machinery and equipment.
  • Ensured.
  • that inventory levels were accurate and conform to accounting records.
  • Managed over 16 people, while making sure.
  • the job was done correctly.
  • Operated, controlled, and overseen real estate.
  • Managed personal property, equipment,.
  • tooling and physical capital assets that are acquired and used to build, repair and maintain end item deliverables.
Dominion Enterprises - Account Representative
Highland Park, IL, 10/2011 - 05/2012
  • Made inbound and outbound calls in attempting to assist customer in re-establish credit payment for customers who were delinquent.
  • Responsible for recovery of delinquent credit card, expense card, commercial, retail, mortgage- related, auto, and student loan debt while adhering to guidelines and procedures mandated by federal and state law.
  • Worked accounts in accordance with the clients standards, and negotiate settlements and payment arrangements with the consumer.
Dominion Enterprises - Account Representative
Hillsboro, NH, 10/2008 - 10/2011
  • Contact consumers by telephone to collect on their past due accounts.
  • Maintain the high ethical and professional standards set by company in all of my communications with consumers and/or third party contacts.
  • Collected for Bank of America, Discover Card, Equitable Asset Financial, USAA.
Steve And Barry - Sales Crew/ Cashier
City, STATE, 10/2007 - 03/2008
  • Retailing Men, Women, and Children clothing
  • Assisted Customers, Cashier, Maintained clean work environment, stocking and loading freight.
Mcdonald's - Cashier/ Crew Trainer
City, STATE, 06/2006 - 10/2007
  • Multi-task on cash registers, cleaning the work environment, and provide excellent customer service.
  • Trained new employees on the work procedures.
Marshall's Heating And A/C - Sales Coordinator/ HVAC Tech
City, STATE, 10/2003 - 06/2006
  • Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying, and mailing.
  • Created and reconfigured store inventory.
  • Assisted new employees with the installation of various types and sizes of A/C units into commercial and residential facilities.
  • Adjusted system controls to settings recommended by manufacturer to balance systems, using hand tools.
  • Assembled, positioned, and mounted heating and cooling equipment.
  • Cut and drill holes in floors, walls, and roof to install equipment, using power saws and drills.
  • Disassembled systems and cleaned and oiled parts.
  • Discussed heating-cooling system malfunctions with users to isolate problems or to verify malfunctions have been corrected.
  • Fabricated, assembled, and installed duct work and chassis parts, using portable metal-working tools and welding equipment.
  • Inspected and tested systems to verify system compliance with plans and specifications and to detect malfunctions.
  • Inspected inoperative equipment to locate source of trouble.
  • Installed auxiliary components to heating- cooling equipment, such as expansion and discharge valves, air ducts, pipes, blowers, dampers, flues and stokers, following blueprints.
  • Installed, connect, and adjust thermostats, humidistat, and timers, using hand tools.
  • Joined pipes or tubing to equipment and to fuel water or refrigerant source to form complete circuit.
  • Laid out and connect electrical wiring between controls and equipment according to wiring diagram, using electrician's hand tools.
  • Measured, cut, thread, and bend pipe or tubing, using pipefitting tools.
  • Reassembled equipment and started unit to test operation.
  • Repair or replace defective equipment, components, or wiring and more.

Administrative, Customer services, Account Representer, Retail, Telephone Etiquette

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Resume Strength

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Resume Overview

School Attended
  • Vista College
Job Titles Held:
  • Utilities Worker
  • Stock Clerk
  • Property Specialist
  • Account Representative
  • Account Representative
  • Sales Crew/ Cashier
  • Cashier/ Crew Trainer
  • Sales Coordinator/ HVAC Tech
  • Associate of Applied Science

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