upholstery shop owner resume example with 19+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
Sales mastery
Customer service expertise
Sales strategics
Issue resolution
Task delegation
Recruiting and hiring
Schedule management
Performance improvements
Sound judgment
Customer retention
Supervision and training
Maintenance & Repair
PPE use
Welding equipment
Measurements
Mechanics
Reliable and trustworthy
Checklists underJessicading
Qualified in high performance aircraft
275 flight hours
Communication
Experience
Upholstery Shop Owner, 01/2020 to 08/2021 Gulfstream Aerospace Corporation – Mesa, AZ,
Increased business by developing new marketing and promotional strategies.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Resolved issues quickly through meticulous research and quick decision making.
Conferred with customers to underJessicad needs and finalize purchase orders.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Assessed all aspects of business operations to implement realistic annual budget.
Followed instructions when measuring, cutting and sewing materials.
Worked on special projects such as reupholstering.
Upholstery Shop Manager, 08/2013 to 04/2020 Andrews Upholstery – City, STATE,
Connected with customers daily to underJessicad needs, provide assiJessicace and collect feedback to optimize operations.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Enhanced sales by implementing merchandising and promotional improvements.
Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Followed instructions when measuring, cutting and sewing materials.
Worked on special projects such as reupholstering.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained inventory and approved contracts to ensure availability of products for customers.
Managed employee schedules and assigned tasks and responsibilities to employees.
Maintained functional and orderly building areas to deliver professional appeal to customers.
Interviewed, trained, and supervised employees.
Upholstery Technician, 04/2002 to 12/2013 Andrews Upholstery – City, STATE,
Followed instructions when measuring, cutting and sewing materials.
Worked on special projects such as reupholstering.
Determined materials, tools and equipment needed for product order fulfillment.
Designed upholstery layout patterns and cutting plans based on sketches, customer descriptions or blueprints.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Upholstery Shop Owner, 12/2008 to 06/2013 Antelope Upholstery – City, STATE,
Maintained inventory and approved contracts to ensure availability of products for customers.
Increased business by developing new marketing and promotional strategies.
Created and implemented successful business plans for store management, expansion and updates.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Resolved issues quickly through meticulous research and quick decision making.
Kept records for production, inventory, income and expenses.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Maintained functional and orderly building areas to deliver professional appeal to customers.
Followed instructions when measuring, cutting and sewing materials.
Worked on special projects such as reupholstering.
Determined materials, tools and equipment needed for product order fulfillment.
Designed upholstery layout patterns and cutting plans based on sketches, customer descriptions or blueprints.
Education and Training
Associate of Applied Science: Automotive Collision Refinishing And Upholstery, Expected in 03/2002 to WyoTech - Laramie - Laramie, WY GPA:
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