High-achieving project management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Action-oriented who excels under tight deadlines, while anticipating and averting potential problems by pro-actively streamlining processes.
Identified and acquired the need for increased staff to support increased workload which resulted in gaining revenue for Accenture.
Devised a successful recruiting plan for hiring undergraduate and MBA talent into Best Buy, which resulted in xx full-time employees and xx interns in 6 years.
Developed, streamlined and documented processes which resulted in increased client satisfaction, efficiency with onboarding team members and daily task management.
June 2010 - September 2013
Successfully directed and executed Best Buy's University Relations events, recruiting, interviews, selection, and hiring process for undergraduate and MBA candidates. Supervised a team of University Recruiting Specialists that supported the full lifecycle recruitment of intern and full time hires. The program in 2013 supported 33 interns and 55 full-time hires.
•Established trusting partnerships with business leads at the V.P. to Manager Level. Provided recommendations, analyzed hiring and recruiting data, created reports, created and managed presentations to support recruiting for entry-level talent into Best Buy.
•Subject matter expert within the campus recruiting space, Summer Internship program, and the National Diversity recruiting conferences. Successfully and respectfully the primary liaison and point of contact to broker various HR services such as recruiting events, compensation, training and development that impacted issues related to university recruiting.
•Instrumental in growing the campus recruiting program by increasing the number of committed hires annually. Strong partnerships created with key decision makers. High quality work led to increase in team size resulting in increased revenue for Accenture.
University Relations Program Specialist October 2007 – June 2010
•Planned, coordinated and executed over 100+ on-campus recruiting events and interviews annually. Hired approximately 50+ full-time candidates annually and 40 – 75 interns per summer.
•Instrumental in the success of the National Diversity Conference by planning and coordinating the annual recruiting events, providing white-glove service to the client and candidates.
•Improved and documented processes of the day-to-day functions. Created and updated all documentation of the UR recruiting cycle within the first year in role.
•Successful full-cycle Recruiter, managing up to 15 positions at one time, utilized online job boards to source qualified candidates and placing them into IT specific roles. Sourced, pre-screened and placed a full-time candidate into a role within the first 2 months of employment.
•Actively participated in the weekly sales meetings working closely with the sales staff to understand their client's needs and was able to translate that to my recruiting efforts.
•Helped improved the recruiting program by providing process improvement recommendations. Created documentation to support the changes as the company grew their recruiting team.
February 2003 – February 2006
•Project managed, in a deadline driven environment, a series of online recruitment products and was accountable for the workflow of all online search products sold. Partnered and managed a team of 6 specialists, worked from a home office, delegated responsibilities, managed work direction, career development and training.
•Helped define processes around the lifecycle of each product sold and made recommendations with the team to shape the program ensuring efficiencies and successful results for the client and specialist team. Counseled clients and the Account Team on the service, adjusting the search criteria as needed and implemented feedback to the team
•Created and facilitated New Hire training, held many virtual trainings that included sourcing techniques on AIRS, Boolean and “Telecommuting at its Best.
Interactive Product Coordinator June 2000 – February 2003
•Promoted to take on the responsibility for owning the operations of 2 – 4 online recruitment products and became a key player that supported the backend administration of all products.
•Worked with a close team of 4 -5 managing multiple products and deadlines with additional responsibilities as the role evolved.
Quality Coordinator August 1999 – June 2000
•Successfully reviewed all resumes against job requirements to ensure candidates were the right fit for the role.
•Counseled Online Recruitment Specialists on the specifics of each search including guidance on their sourcing efforts.
Online Recruitment Specialist Coordinator May 1999 – August 1999
•Sourced online for active and passive candidates utilizing job boards, AIRS and creative sourcing techniques for qualified candidates, managing up to 20 positions at one time.
October 1994 – March 1999
•Outsourced travel agency providing corporate traveler's airline, car and hotel reservations. Worked independently, located on-site at various companies including St. Paul Companies (currently Travelers), Ecolab and Fortis (currently The Hartford).
•Received the “Top 20 Agents” award for productivity in 1996 and awarded a company trip
ARC Accounting Analyst May 1994 – October 1994
•Reconciled airline tickets from various luxury travel companies around the US. Responsible for the district on the west coast.
Project Management, consulting, client, direction, documentation, hiring, home office, HR, managing, management consulting, MBA, meetings, presentations, process improvement, processes, quality, Recruiting, Recruitment, Recruiter, sales, staffing, workflow
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