united states army garrison sharp victim advocate resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dedicated worker with over 8 years of experience in Human Services with an excellent reputation for resolving problems.
Skills
Public speaking
Logical flow
Vocal tone
Articulation
Conflict resolution skills
Legal knowledge
Information Collection
Professional ethics understanding
Agreement preparation
Deductive Reasoning
Collaboration
Teamwork
MS Office
Training & Development
Leadership
Customer service
Excellent work ethic
Interpersonal Communication
Work History
03/2018 to CurrentUnited States Army Garrison SHARP Victim AdvocateCity Of Garland, Tx | Rowlett, TX,
Performs duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment free of Sexual Harassment and Sexual Assault.
Conducts interviews with disputants, witnesses and any additional relevant groups or individuals.
Informed parties of relevant laws, regulations and constraints for cases.
Designed and Taught modules on Quid Pro Quo and Hostile Working Environments to over 2,000 annual personnel.
Drives dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Leads projects and analyzed data to identify opportunities for improvement.
Resolves conflicts and negotiated mutually beneficial agreements between parties.
Offers friendly and efficient service to all customers, handled challenging situations with ease.
Uses coordination and planning skills to achieve results according to schedule.
Resolves problems, improves operations and provides exceptional service.
Spearheads awareness through public speaking to community and business groups.
Constructs referral lists of agencies and community resources for victims' to provide aftercare services.
Coordinates individual and group counseling to meet victim service standards.
Liaised with members of justice system on behalf of client.
Attends interagency meetings and networked to create community partnerships.
Develops safety plans to meet victims' assessment of need.
Builds rapport to create safe and trusting environment for care.
Works to improve and enhance patient lives through effective and compassionate care.
Implements and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
Defines and articulates learning outcomes, including measurements, performance metrics and changes to improve student learning.
Creates guides and course materials to reiterate lecture information and help students.
Communicates classroom guidelines and assignment rules to communicate expectations.
Collaborates with administration to increase departmental budgets.
Observes other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
07/2017 to 03/2018Public Safety DispatcherValley Health | Berkeley Springs, WV,
Routed calls to police, fire and ambulance service to meet individual call needs.
Read system maps and caller information, and documented all details in system.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Answered calls from automatic routing system and took basic information from callers.
Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Reduced risks and emergency response issues by observing public safety field units.
Requested law enforcement, fire and ambulance services for various emergency calls, including fires and auto accidents.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Issued local watches and warnings to public in response to inclement weather conditions received from National Weather Service.
Questioned callers to determine nature of problems and locations to direct type of response needed.
03/2009 to 02/2013CorporalUnited States Army | City, STATE,
Directed logistical training procedures in accordance with military regulations.
Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
Trained in use of tear gas, passive ordnance and explosives.
Established and commanded field communication operations.
Developed and led training programs in preparation for combat.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Maintained security of local areas and performed route clearance for visiting high-ranking officials.
Education
Expected in 10/2019 to to Certificate | MediationNorthwestern University, Evanston, ILGPA:
Expected in 05/2016 to to Bachelor of Arts | Sociology/HistoryFinlandia University, Hancock, MIGPA:
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