Unit Manager Resume Example Kensington Health And Rehab

UNIT MANAGER

Professional Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Attentive nursing professional presenting high level of care, patient assistance and during each shift. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in Nursing home setting.

Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.

Work History

Kensington Health And Rehab- Unit Manager
Mobile , AL03/2020 - Current

Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
Promoted patient independence by establishing patient care goals and taught and counseled patients, friends, and family about medications and self-care skills.
Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Achieved financial objectives by preparing annual budget and scheduling expenditures.
Cooperated with Type healthcare teams to create treatments and recovery plans to achieve objectives.
Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Updated patient charts using Software with data such as medications to keep records current and support accurate treatments.
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Educated patients and answered questions about health condition, prognosis and treatment.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Strengthened training and nursing knowledge by taking part in continuing education programs and Type workshops.
Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
Administered Type testing and sent results to physician to create focused treatment plans, adjust treatment and Action.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Managed Number nurses and nursing activities in Number-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.

Brookdale Senior Living- Charge Licensed Practical Nurse
Indianapolis , IN11/2019 - 03/2020

Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
Promoted patient independence by teaching self-care skills and explaining conditions and medications.
Updated patient medical records with services provided, health conditions and response to treatments using Software.
Led and mentored Number newly licensed nurses and nursing students to develop professional expertise.
Developed individual care plans to meet patient needs and achieve treatment goals.
Delivered basic patient care and treatments, including taking temperature or blood pressure, dressing wounds, treating bedsores and catheterizations.
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Oversaw daily rounds to assess patient conditions and distribute medications to patients.
Conducted Number patient assessments per Timeframe to obtain patient health history, pain levels, allergies and vital signs.
Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
Established and continuously optimized unit schedules and individual work assignments.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Took samples such as blood and urine to complete diagnostic and routine assessment tests.
Directed patient care activities and provided guidance and training to RNs, LPNs and residential advisors during shift while delegating assignments and providing treatment.
Responded to patient requests with appropriate clinical and personal assistance.
Met with and patients to discuss and distribute information on health maintenance and disease prevention.
Tracked patients' status and emergent cases, taking calls from hospitals when patients' acuity changes.
Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
Documented all information in patients' electronic medical record, relaying information to Job titles and care providers to facilitate continuity of care.
Overseen operations, including admissions and discharges and scheduling of nursing staff.
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
Documented medications administered and treatments and procedures performed on appropriate records to protect privacy and confidentiality of patient information.
Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
Communicated, updated and advocated care plans to patients and family.

Gold's Gym International, Inc.- Customer Service Manager
Smithtown , NY03/2016 - 10/2019

Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Devised and published metrics to measure organization's success in delivering world class customer service.
Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Consistently managed Number-person staff, effectively resolving issues, which resulted in top ranking out of Number teams.
Managed department call volume of Number calls per day and coordinated department schedules to maximize coverage during peak hours.
Followed through with client requests to resolve problems.
Worked with marketing department to launch and manage promotional activities and campaigns.
Assisted organization with transitioning from paper invoicing to Software and point-of-sale systems, which resulted in overall efficiency.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Collaborated with Job title to improve customer service processes and support structures company-wide.

Skills

Patient Management
Patient Care
Dementia Knowledge

Infection Control
Supervision
Medical Records Management

Education

Albany Technical CollegeCity, State12/2019Lpn: Nursing

Certifications

CPR and first aid, LPN 098153

Diploma in early childhood with special needs certificate

Resume Overview

School Attended

Albany Technical College

Job Titles Held:

Unit Manager
Charge Licensed Practical Nurse
Customer Service Manager

Degrees

Lpn : Nursing

Unit Manager Resume Example

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