unit manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Robust background encompassing problem resolution, business development and customer relations. Creative problem solver skilled at de-escalating situations and driving positive change. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Skills
Policy and Program Development
Critical Thinking
Time Management
Verbal and Written Communication
Patient Advocacy
Administrative Staff Supervision
HIPAA Guidelines
Patient Care Assessment
Operational Records Maintenance
MS Office
Staff Scheduling
Inventory control and record keeping
Work History
11/2016 to CurrentUnit ManagerStearns Nursing And Rehabilitation Center, Llc | Granite City, IL,
Maintained and restored health of resident patients.
Acted as main point of contact between over 50 residents and their families weekly.
Addressed and prevented concerns from family members.
Ensured unit met federal and state regulatory standards, as well as company policies and procedures.
Collaborated with Director of Nursing, Nurse Practitioners and Physicians to plan and maintain resident care.
Completed admission and discharge assessments.
Completed charting, evaluations, medical forms, and other administrative tasks.
Identified procedural problems and works with Director of Nursing to resolve issues.
05/2011 to 11/2016Unit ManagerStearns Nursing And Rehabilitation Center, Llc | Granite City, IL,
Supported individuals with personal care and daily routines, achieving outcomes from Individual Support Plan.
Recognized, practiced SST philosophy, and communicated with service recipients and community members .
Connected consumers to preferred activities and experiences.
Assured safe transport accompanying clients as needed.
Assured client records are current and adhered to regulation standards
Scheduled recommended medical appointments and communicated staff coverage arrangement for their appointments.
Maintained records and security for over 50 clients and inventory for all service recipient possessions and procures additional items as needed and approved
08/2002 to 05/2011Compliance OfficerBiofourmis | Portland, OR,
Monitored data export from internal and external systems, identifying and reporting potential risks.
Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
Built 10-person compliance team to address compliance program quality and provide operational support to management.
Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.
Established and cultivated productive relationships with regulatory bodies.
01/1994 to 06/2002Shift SupervisorWegmans Food Markets, Inc. | Fairfax, VA,
Established effective schedules for over 20 employees and delegated tasks to take advantage of individual abilities and meet expected demands.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Education
Expected in to to Master of Arts | Business AdministrationStrayer University, Washington, DCGPA:
Expected in to to Bachelor of Arts | Organizational ManagementTusculum College, Greeneville, TNGPA:
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