Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 21-year career in the United States Air Force. Effective communicator with five years' experience in technical training instruction/supervision and records management. Quickly masters new roles and technologies to achieve positive results.
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Managed squadron fitness records; compiled & maintained database and spreadsheets using MS Word, Excel, PowerPoint, and Access. Ensured squadron commander had accurate status on all members. Maintained case files on members in unsatisfactory fitness status for future disciplinary actions/force shaping. Directed squadron's physical fitness improvement program; designed/executed workout plan for members in unsatisfactory fitness status. Slashed squadron fitness test failure rate to less than 3%.
Supervised 40 avionics technicians and 860 avionics system/associated equipment maintenance actions on 14 aircraft worth $3.95 billion for the Air Force's largest B-1B combat wing. Coordinated work schedules and assigned maintenance tasks to personnel. Performed over 200 maintenance action follow-up inspections to ensure proper/safe procedures; shop garnered 98% quality assurance inspection pass rate during rotation supporting Operation Enduring Freedom. Directed flightline maintenance operations over three sections on shift. Flying squadron exceeded command flying hours contract 23 out of 24 months. Safeguarded classified equipment and documents, and ensured precise adherence to safety program and technical data.
Trained/supervised an annual average of 450 maintenance apprentices and 39 communication/navigation/mission system instructors. Explained systems theory/interface, signal flow, operational checks, fault isolation, and maintenance procedures for 16 airframes. Earned "Outstanding" rating on three annual instructor evaluations. Scheduled class starts, forecasted instructor availability and ensured support equipment and resource availability for training, using Microsoft Excel, Word, and PowerPoint. Developed three blocks of instruction and validated nine objectives during course review to ensure technical accuracy of initial skills curriculum. Designed and reviewed study guides (MS Word), presentations (MS PowerPoint), and test/evaluation methods for learning enhancement.
Supervised 24-person section responsible for inspection, operation, and repair of mobile Command and Control Equipment, generators, environmental control units, and secure communications systems valued at over $10 million. Directed communications with aircraft in deployed airfields for air mobility operations. Maintained high state of readiness to deploy within 12 hours. Deployed to austere locations to set up communications for opening of new air bases during contingency operations. Supported Operation Iraqi Freedom in Mosul Air Base, Iraq; set up and maintained secure airlift communications for movement of 10,000 soldiers and 14.5 million tons of equipment while exposed to enemy mortar fire. Qualified in Principles of Instructional Design; engineered effective training plan/timeline for new technicians to expedite full system qualification, cutting total training time by 20%.
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