Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Enthusiastic as well as eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Tasks and motivated to learn, grow and excel in. Reliable employee offering excellent communication and good judgment.
Accomplishments
Achieved top seller through effectively helping with fundraising for Church.
Supervised team of 4 staff members.
Documented and resolved resident falling which led to proper treatment.
Skills
Schedule Coordination
First Aid Certification
GPS Navigation
Knowledge of Local Area Amenities
Communication and Interpersonal Skills
Flexible Days, Hours and Locations
Dependable and Trustworthy
Problem Solving
Customer Relationships
Efficiency and Time Management
Customer Support
Customer-Oriented
Safety and Compliance
Service Calls
Incident Reporting
Fluent in English
Ability to Lift 50 Pounds
Attention to Detail
Customer Retention
Verbal and Written Communication
Document Management
Work History
Uber Partner, 08/2021 to 09/2021 Adventist Healthcare – Germantown, MD,
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
Checked condition of vehicle's tires, brakes and safety equipment to maintain all systems in working order.
Planned routes based on knowledge of local areas, GPS information and customer preferences.
Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Read maps and followed written and verbal geographic directions.
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Grocery Bagger, 07/2017 to 08/2021 Jewels Osco – City, STATE,
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Retrieved items for customers and verified prices.
Collected carts from parking lot and designated return locations.
Removed trash, swept and mopped floors for professional appearance.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Assisted customers by finding items quickly to boost store satisfaction rates.
Pleasantly greeted customers and provided prompt and courteous service at all times.
Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
CNA, 07/2019 to 07/2021 The Grove Of Berwyn – City, STATE,
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Facilitated personal hygiene management, feeding and ambulation.
Maintained best-in-class standards for individualized care in 30-bed unit by continuously checking in with patients and families and quickly providing care.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Transported patients between rooms and appointments or testing locations.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Education
Cna Certificate: Nursing Assistance, Expected in 12/2018 Morthland College - West Frankfort, IL GPA:
High School Diploma: , Expected in 09/2017 Morton High School - Morton, MS, GPA:
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