LiveCareer-Resume

uber partner resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.

Skills
  • First Aid Certification
  • Customer Relationships
  • Customer Service
  • Dependable and Trustworthy
  • Efficiency and Time Management
Experience
Uber Partner, 12/2022 to Current
SyscoAlamosa, CO,
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Navigated local streets and highways with ease using GPS system.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Collected tips from customers through hands-free electronic methods.
  • Documented time of delivery to record completion of order.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Recorded weekly hours and mileage for accurate payment.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Analyzed customer address to determine best route for timely delivery.
  • Delivered fresh food to customers across local area.
  • Maintained vehicle according to company and state safety requirements.
  • Resolved customers' complaints regarding products or services.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
Delivery Driver, 12/2022 to Current
Whole FoodsWheaton, IL,
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Navigated local streets and highways with ease using GPS system.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Shipt Shopper, 04/2022 to Current
Boys TownPrimghar, IA,
  • Contacted customers prior to delivery to coordinate delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Utilized street maps to plan and determine most efficient routes.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Notified customers of delays to decrease calls to support.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Asked store associates for help locating missing products.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Implemented company standards to deliver high-quality work with exceptional customer service.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Secured and stored items until customer pickup.
  • Listened to customer needs to identify and recommend best products and services.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Suggested comparable products to replace out-of-stock items.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Private Nanny, 07/2016 to Current
Highgate HotelsRiviera Beach, FL,
  • Regulated children's schedules to balance rest, learning and play.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Met with parents to reflect on and plan for children's activities and development.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Planned recreational activities to enhance physical development and explore stimulating exercises.
  • Documented and communicated daily reports outlining each child's daily activities.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Dropped off and picked up children from school and extracurricular commitments.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Youth Counselor, 02/2015 to 04/2016
Cvs HealthCartersville, GA,
  • Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
  • Transported and supervised youth to facilitate off-site appointments and recreational activities.
  • Communicated with challenged and troubled children in effort to exact positive impact and influence.
  • Provided nurturing and appropriate environment for children ranging in age from 0 to 17.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Sanitized toys and play equipment.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Dressed children and changed diapers.
  • Observed and monitored children's play activities.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Maintained organized and clean classroom and play areas.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Maintained safe play environment.
  • Organized and stored toys and materials to maintain order in activity areas.
Front Desk Agent, 06/2011 to 02/2015
Croatia HotelCity, STATE,
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Sorted incoming mail and directed to correct personnel each day.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Scheduled and confirmed appointments.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
Call Center Customer Service Representative, 03/2012 to 06/2012
Croatian Call CenterCity, STATE,
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education and Training
High School Diploma: , Expected in 05/2011 to Gymnasium Lucijan Vranjanin - Zagreb, Croatia,
GPA:
Languages
English:
Full Professional
Negotiated:
Croatian:
Native/ Bilingual
Negotiated:
Italian:
Limited
Negotiated:
Spanish:
Professional
Negotiated:
German:
Elementary
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Gymnasium Lucijan Vranjanin

Job Titles Held:

  • Uber Partner
  • Delivery Driver
  • Shipt Shopper
  • Private Nanny
  • Youth Counselor
  • Front Desk Agent
  • Call Center Customer Service Representative

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: