Experienced Marketing Company President with an established reputation as a forward-thinking, innovative and passionate leader. Bringing a solid history of forging new paths to improve profitability by leveraging top-notch management and logistical strengths. Pragmatic and focused leader in dynamic and fluid environments with a proven track record of increasing efficiency.
- Conflict Resolution
- Counseling
- Employee Relations
- Government
- Inventory Management
- Marketing
- Policies
- Spreadsheets
City, STATE, 09/2015 - Current
- Developed relationships with local community leaders, and local city and state officials.
- Overseen the operations of 9 facilities and 60+ U-Haul affiliates.
- Led Marketing Company from a rank of 37 to a rank of 10 in profit margins.
- Prospected, negotiated for, and purchased a $5m former Kmart building and overseen facility conversion for company use.
- Coached 12 General Managers and 2 Area Field Managers in delivering customer-focused performance.
- Improved combined net operating income from $17 million in 2018 to $20 million in 2020
General Manager ā Las Vegas, NV
- Supervised a team of 10 staff members, covering two shifts to ensure efficiant store operation.
- Increased storage occupancy from 83% to 97% at a struggling store.
- Improved annual net operating income from $40k in 2015 to $200k in 2018.
- Held a key role as the General Manager Trainer, training 10 General Managers before they took over their stores.
Awards/Achievements
- Dean Ross Award (2019)
- Four U-Haul News features
- Eight "Top 100" Storage Centers
City, STATE, United Arab Emirates 08/2013 - 03/2015
- Investigated and resolved more then 10 employee relations complaints, resulting in zero escalations.
- Co-authored an appraisal system for more than 330 staff members for Gold's Gym International resulting in measurable performance levels, increased training concentration, and a better regulated advancement structure.
- Responsible for conducting detailed investigations to complex employee relations issues and recommending solutions that are in alignment with the Company's core values
- Conducted & analyzed employee surveys resulting in increased staff retention.
- Wrote company HR policies & procedures manuals, intended to provide information and guidance to staff and as a means of clarifying steps needed for various processes.
- Conducted internal reviews at various levels, making recommendations to General Managers and the CEO.
- Provided conflict resolution to General Managers whenever staff concerns could not be resolved in a timely manner.
- Advocated for and negotiated with insurance companies, resulting in company-provided health insurance for more than 1000 staff members and managers.
City, STATE, 09/2002 - 02/2010
- Prepared and maintained material inventory reports resulting in a 98% inventory validity during inspections.
- Supervised a small team through a $700k parts supply reorganization to increase operation readiness.
- Discovered supply discrepancies, locating material valued in excess of $150k.
- Processed and tracked over 10,000 high priority supply orders from major supply points to over 500 government facilities around the world.
- Coordinated fundraiser events generating over $7,200 to be used for staff functions.
- Maintained a āSecretā security clearance.
Awards/Achievements
- Good Conduct Medal (2005 & 2008)
- Command Advancement Award (2005)
- Navy and Marine Corps Achievement Medal (2005)
- Junior Sailor of the Quarter (Q2/2006)
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School Attended
- University of Washington
Job Titles Held:
- U-Haul Moving and Storage (www.uhaul.com)
- Al Ahli Holding Group (www.alahliholdinggroup.com)
- United States Navy (www.navy.mil)
Degrees
- Bachelor of Arts (BA)
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