Experienced Marketing Company President with an established reputation as a forward-thinking, innovative and passionate leader. Bringing a solid history of forging new paths to improve profitability by leveraging top-notch management and logistical strengths. Pragmatic and focused leader in dynamic and fluid environments with a proven track record of increasing efficiency.
Skills
Conflict Resolution
Counseling
Employee Relations
Government
Inventory Management
Marketing
Policies
Spreadsheets
Education and Training
University of Washington, Expected in 2013 ā āBachelor of Arts (BA):Sociology - GPA:
Experience
Marketing Company President - U-Haul Moving and Storage (www.uhaul.com) City, STATE, 09/2015 - Current
Developed relationships with local community leaders, and local city and state officials.
Overseen the operations of 9 facilities and 60+ U-Haul affiliates.
Led Marketing Company from a rank of 37 to a rank of 10 in profit margins.
Prospected, negotiated for, and purchased a $5m former Kmart building and overseen facility conversion for company use.
Coached 12 General Managers and 2 Area Field Managers in delivering customer-focused performance.
Improved combined net operating income from $17 million in 2018 to $20 million in 2020
General Manager ā Las Vegas, NV
Supervised a team of 10 staff members, covering two shifts to ensure efficiant store operation.
Increased storage occupancy from 83% to 97% at a struggling store.
Improved annual net operating income from $40k in 2015 to $200k in 2018.
Held a key role as the General Manager Trainer, training 10 General Managers before they took over their stores.
Awards/Achievements
Dean Ross Award (2019)
Four U-Haul News features
Eight "Top 100" Storage Centers
Employee Relations Specialist - Al Ahli Holding Group (www.alahliholdinggroup.com) City, STATE, United Arab Emirates08/2013 - 03/2015
Investigated and resolved more then 10 employee relations complaints, resulting in zero escalations.
Co-authored an appraisal system for more than 330 staff members for Gold's Gym International resulting in measurable performance levels, increased training concentration, and a better regulated advancement structure.
Responsible for conducting detailed investigations to complex employee relations issues and recommending solutions that are in alignment with the Company's core values
Conducted & analyzed employee surveys resulting in increased staff retention.
Wrote company HR policies & procedures manuals, intended to provide information and guidance to staff and as a means of clarifying steps needed for various processes.
Conducted internal reviews at various levels, making recommendations to General Managers and the CEO.
Provided conflict resolution to General Managers whenever staff concerns could not be resolved in a timely manner.
Advocated for and negotiated with insurance companies, resulting in company-provided health insurance for more than 1000 staff members and managers.
Logistics Specialist - United States Navy (www.navy.mil) City, STATE, 09/2002 - 02/2010
Prepared and maintained material inventory reports resulting in a 98% inventory validity during inspections.
Supervised a small team through a $700k parts supply reorganization to increase operation readiness.
Discovered supply discrepancies, locating material valued in excess of $150k.
Processed and tracked over 10,000 high priority supply orders from major supply points to over 500 government facilities around the world.
Coordinated fundraiser events generating over $7,200 to be used for staff functions.
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School Attended
University of Washington
Job Titles Held:
U-Haul Moving and Storage (www.uhaul.com)
Al Ahli Holding Group (www.alahliholdinggroup.com)