Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Objective
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Work History
06/2004 to CurrentTV Production AssistantCintas Corporation | Madison, AL, Responsibilities include operation of studio cameras and performing as an operator during rehearsals, off/on-air presentations as well as special projects as assigned by the Studio Chief; studio set/strike of props and background. Also customer focused, responsible for developing positive relationships with customers (internal staff, schools, other departments, and community); establishes processes and methods to respond to valid customer requirements and to determine the customer needs and level of satisfaction; provides leadership support to internal and external partnerships; supporting school board policies and communicating with other departments effectively; collecting data and analyzing the information for decision making; collaboratively working with department and district staff to communicate goals to stakeholders.
09/2003 to 06/2004Customer Service RepresentativeWipro Ltd. | Painted Post, NY, Responsibilities include customer service, sales of various products to customers with incentives at the end of each month; maintenance of customer's records and files; filing and answering phones.
07/2001 to 06/2003Customer Service Representative (Night Shift)BankAtlantic Call Center | City, STATE, Responsibilities include customer service, open checking and savings accounts. Also assist customers with on-line banking; update customers' file, sales and marketing.
Education
Expected in 1997Bachelor of Arts | English with Concentration in Mass CommunicationsClaflin College, 600 College Avenue, Orangeburg, South Carolina 29115GPA:
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