Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Work History
06/2004 to Current TV Production Assistant Cintas Corporation | Madison, AL, Responsibilities  include operation of studio cameras and performing as an operator during rehearsals, off/on-air presentations as well as special projects as assigned by the Studio Chief; studio set/strike of props and background. Also customer focused, responsible for developing positive relationships with customers (internal staff, schools, other departments, and community); establishes processes and methods to respond to valid customer requirements and to determine the customer needs and level of satisfaction; provides leadership support to internal and external partnerships; supporting school board policies and communicating with other departments effectively; collecting data and analyzing the information for decision making; collaboratively working with department and district staff to communicate goals to stakeholders.
09/2003 to 06/2004 Customer Service Representative Wipro Ltd. | Painted Post, NY, Responsibilities include customer service, sales of various products to customers with incentives at the end of each month; maintenance of customer's records and files; filing and answering phones.
07/2001 to 06/2003 Customer Service Representative (Night Shift) BankAtlantic Call Center | City, STATE, Responsibilities include customer service, open checking and savings accounts. Also assist customers with on-line banking; update customers' file, sales and marketing.
Expected in 1997 Bachelor of Arts | English with Concentration in Mass Communications Claflin College, 600 College Avenue, Orangeburg, South Carolina 29115 GPA:

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School Attended

  • Claflin College

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  • Customer Service Representative
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  • Bachelor of Arts

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