07/2004 to CurrentTV Production AssistantBECON TV – 6600 SW Nova Drive, Ft. Lauderdale, FL. 33317
Responsibilities include operation of studio cameras and performing as an operator during rehearsals, off/on-air presentations as well as special projects as assigned by the Studio Chief; studio set/strike of props and background. Also customer focused, responsible for developing positive relationships with customers (internal staff, schools, other departments, and community); establishes processes and methods to respond to valid customer requirements and to determine the customer needs and level of satisfaction; provides leadership support to internal and external partnerships; supporting school board policies and communicating with other departments effectively; collecting data and analyzing the information for decision making; collaboratively working with department and district staff to communicate goals to stakeholders.
10/2003 to 07/2004Customer Service RepresentativeGlobal Response – 777 S State Road 7, Margate, FL. 33068
Responsibilities include customer service, sales of various products to customers with incentives at the end of each month; maintenance of customer's records and files; filing and answering phones.
08/2001 to 07/2003Customer Service Representative (Night Shift)BankAtlantic Call Center – SW 28th Way, Ft. Lauderdale, FL. 33312
Responsibilities include customer service, open checking and savings accounts. Also assist customers with on-line banking; update customers' file, sales and marketing.
