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Tutoring Assistant Resume Example

Resume Score: 80%

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TUTORING ASSISTANT
Summary

Goal-driven Sales Management professional bringing 6-year career history and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement. Personable and dedicated Customer Service Representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.Experienced AVID Tutor confident in helping middle school students excel. Background includes one-on-one and group support, assessment administration and personalized assistance. Motivated professional adept at helping students get better grades in any subject. Flexible, hardworking, and proactive professional with strengths in verbal and written communication as well as project and time management. Eager to assist both struggling and advanced students to improve understanding and academic performance.

Skills
  • Learning techniques
  • Foundational knowledge
  • On-demand tutoring
  • Confidence building
  • Ability to analyze reports
  • Improvement plan knowledge
  • Program evaluation
  • Recruiting and hiring
  • Multidisciplinary team leadership
  • Sales tracking
  • Compelling leadership skills
  • Credit card payment processing
  • Clerical support
  • Retail sales customer service
  • Adaptive team player
  • Schedule mastery
  • Store maintenance
  • Data evaluation
  • Quality control
  • High-energy attitude
  • Microsoft Office expertise
Experience
Tutoring Assistant|AVID Technical Resources Inc. - Pinellas Park, FL|08/2014 - 07/2015
  • Enabled students to improve reading and writing skills through effective teaching of comprehension tactics.
  • Obtained feedback from parents to develop tutoring sessions focused on enhancing student learning.
  • Worked closely with students in grades 6th through 8th, helping to develop math and essay writing skills.
  • Guided students through various steps in writing process including, brainstorming, researching, outlining, writing, revising and publishing.
  • Supported students by identifying and addressing specific concerns.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Monitored students' math skills using progress assessment tools.
  • Tested students' knowledge to determine skill level and provided new learning tools to advance language mastery.
  • Provided one-on-one and group tutoring instruction for over 5 students.
  • Provided full-time Science instruction for students falling behind in class.
  • Participated in professional development opportunities to expand knowledge and skill set.
  • Created effective tutoring sessions by working closely with students to ascertain literacy goals and expectations.
  • Provided feedback to students using positive reinforcement techniques to encourage learning.
  • Offered insightful feedback and motivation to inspire students to work towards reading goals.
Manager of Business Development and Sales|Noire Bar - St. Pete Beach, FL|08/2015 - Current
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Customer Service Representative|Noire Bar - St Petersburg, FL|08/2015 - Current
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Educated customers on special pricing opportunities and company offerings.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Education and Training
St. Petersburg College|Clearwater, FL|05/2018Associate of Arts
  • 3.5 GPA
  • Phi Theta Kappa Member
  • Cum laude graduate
University Of South Florida|Tampa, FL|Expected in 05/2021Bachelor of Science: Public Health
  • Minor in Infection Control
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • AVID Technical Resources Inc.
  • Noire Bar

School Attended

  • St. Petersburg College
  • University Of South Florida

Job Titles Held:

  • Tutoring Assistant
  • Manager of Business Development and Sales
  • Customer Service Representative

Degrees

  • Associate of Arts
    Bachelor of Science : Public Health

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