tsa agent resume example with 3 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.

  • Behavioral observations
  • Security station experience
  • Baggage inspections
  • MS Office
  • Hazardous items knowledge
  • Operational improvement
  • Team management
  • Ballots understanding
  • Customer service and assistance
  • Equipment management
  • Inspection abilities
  • Materials transportation
  • Relationship development
  • Problem resolution
  • Emergency Response
  • Inmate behavior modification tactics
  • Surveillance
  • Safety and security enforcement
  • Process Improvement
Work History
04/2019 to Current
TSA Agent Cooley Reston, VA,
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
  • Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Safeguarded transportation operations at commercial airports and railway stations.
  • Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Operated x-ray viewing equipment to evaluate contents of carry-on and checked baggage, pulling suspect items aside for further inspection.
11/2017 to 11/2017
Election Poll Worker Board Of Elections City, STATE,
  • Issued ballots and provided instruction on how to correctly mark choices.
  • Monitored candidates and members of public for compliance with security, campaign and other procedures.
  • Registered new voters for primary and general elections.
  • Set up, monitored and maintained polling equipment.
  • Checked addresses, IDs and registration cards.
  • Adhered to quality assurance standards through frequent inspections, sampling and deficiency corrections.
  • Achieved production targets by keeping close eye on materials flow and recalibrating settings to resolve issues.
  • Removed surface imperfections and applied chemicals to ready work surfaces.
  • Followed drawings, orders and design specifications to perform accurate work.
  • Monitored safety and remove hazards to keep team members and equipment safe.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
09/2015 to 08/2016
Office Assistant Arts East New York City, STATE,
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Greeted guests in with friendliness and professionalism.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Assisted manager in all aspects of business operations.
  • Attended to office operations and required paperwork.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Managed and completed paperwork and overall office administration operations.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Worked closely with coworkers to strategically plan for company growth.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Expected in 06/2017
High School Diploma:
Williamsburg High School For Architecture And Design - Brooklyn, NY
Expected in 06/2017
Certification: Advertising
School Of Cooperative Technical Education - New York, NY,

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Resume Overview

School Attended

  • Williamsburg High School For Architecture And Design
  • School Of Cooperative Technical Education

Job Titles Held:

  • TSA Agent
  • Election Poll Worker
  • Office Assistant


  • High School Diploma
  • Certification

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