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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Personable Office Manager with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills
  • CRM and office management software
  • File and data retrieval systems
  • Banking operations
  • Expense reporting
  • Billing
  • Customer relations
  • Accounts payable and receivable
  • Invoicing and billing
  • Data entry
  • Scheduling and calendar management
  • First Aid/CPR
  • Relationship development
  • Organization
  • Problem resolution
  • Customer service
Education and Training
CTTS Academy Laredo, TX, Expected in 05/2013 Commercial Drivers And Safety Officer Compliance Training : - GPA :
Mount Zion Christian Academy Morrow, GA, Expected in High School Diploma : - GPA :
Experience
21St Century Oncology - Truck
Dothan, AL, 04/2020 - 08/2020
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs to keep truck functional.
  • Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Observed all driving regulations and safety procedures, maintaining 100% safe driving record.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Lw2 Logistics - Truck Driver/Owner
City, STATE, 05/2013 - 03/2020
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Reviewed all vehicles in fleet on a weekly basis to determine those requiring immediate repairs and maintenance work.
  • Logged all pertinent shift information, including driving hours and load data on time to keep reports current.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Negotiated with commercial vendors to purchase Class A style equipment at cost-effective prices.
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maintained ongoing communications with the safety compliance department in operations center to keep teammates informed.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Clayton Springs Farms - Office Coordinator
City, STATE, 09/1998 - 03/2013
  • Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Completed precise estimations of costs, labor hours and materials requirements for projects.
  • Processed bi-weekly payroll for 13 employees, accounting for all taxes, leave and special financial add-ons such as sales commissions.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Collaborated closely with feed suppliers and equipment vendors to effectively smooth and improve office operations.
  • Monitored vendors to maintain competitive pricing and efficient deliveries.
  • Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
  • Assigned projects to administrative staff, boosting office productivity and streamlining processes.

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • CTTS Academy
  • Mount Zion Christian Academy
Job Titles Held:
  • Truck
  • Truck Driver/Owner
  • Office Coordinator
Degrees
  • Commercial Drivers And Safety Officer Compliance Training
  • High School Diploma

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