, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Tanker and Hazmat Endorsements
Route Management
Trailer Coupling and Uncoupling
Critical Thinking
Loading and Unloading
Time Management
Truck Weighing
Accident Documentation
Truck Cab Computer Operation
Refrigerated Trailers Operation
Cargo Handling
Experience
03/2021 to CurrentTruck DriverJ.S Helwig | Atlanta, KS,
Loaded, balanced and secured product to safely transport goods.
Hooked and unhooked trailers from tractor and converter dollies.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
01/2002 to 04/2020Truck DriverJ.S Helwig | Attica, IN,
Loaded, balanced and secured product to safely transport goods.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Hooked and unhooked trailers from tractor and converter dollies.
Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
Utilized pallet jacks and forklifts to load and unload materials off trucks.
Delivered customer orders to homes and places of business within established time frames.
Retained valid proof of insurance and registration in vehicles.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Completed transfers at hubs and final destinations to keep routes on schedule.
Logged driving hours and fuel usage data on time to keep reports current.
Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities.
Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook.
Reviewed transportation and shipping tags to verify accuracy of inventory counts.
Reported delays, accidents and other traffic and transportation situations to other drivers by using telephones and mobile two-way radios.
Secured material and products for transport by positioning [Type] and [Type] lifting devices under, over or around loaded pallets.
Planned and adjusted optimal routes based on traffic and weather conditions to reduce distribution time by [Number]%.
Used [Type] truck equipment, two wheel carts and hand jacks to maneuver large shipments.
Performed [Number] deliveries daily throughout [Location] and [Location] areas [Number] days per week.
Worked with [Type] carrier to deliver [Type] products to more than [Number] locations per month.
Managed proper transportation of dangerous goods with no incidents.
Evaluated driving routes and maps to find shorter routes to expedite delivery time by [Number]%.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Updated daily work log and tracked deliveries using [Software].
03/2006 to 03/2019Manager of OperationsSms Assist | New York, NY,
Evaluated and enhanced workflow to implement best practices, reduce costs, and increase staff motivation and satisfaction.
Prepared financial analysis for contract negotiations and product investment decisions.
Hired and onboarded team members to meet immediate and expected demand.
Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
Integrated technology to increase efficiency and real-time accountability of operational tasks.
Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
Engaged with existing and potential clients to gain insight into needs.
Created company handbook to document corporate policies and procedures.
Organized and facilitated budgets, product estimates, sales forecasts, and product allocations to maximize resource utilization and customer sales opportunities.
Analyzed, compiled, and presented statistical, financial, and production processing reports to senior leadership.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
Recruited, hired, and trained crew members on application of projects, customer relations, and customer service.
Improved morale and management communication by creating employee recognition and rewards practices.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Oversaw financial management, budget management, accounting and payroll activities.
Implemented process innovations to improve overall performance and reduce labor costs.
Implemented security policies and procedures to protect company assets from theft, loss, or damage.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Connected with clients and developed strategies to achieve sales and customer service goals.
Evaluated invoices and shipping paperwork for accuracy and compliance.
Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Tracked and replenished inventory to maintain par levels.
Performed staff management, task allocation, and materials coordination duties to surpass business goals.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
Collaborated with subordinate managers to assess needs and optimize activities.
Cultivated and strengthened relationships with customers, vendors, and internal stakeholders.
Resolved challenges associated with company websites, vendors, and telecoms.
Secured revenue and accurately monitored cash intake.
Built strong operational teams to meet process and production demands.
Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Led cross-functional communication initiatives to meet account order timelines.
Designed performance metrics to track progress and strategic business goals.
Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
Maximized transition efficiency and planned and executed physical relocation of furnishings and wiring placement.
Collected customer fees, managed refunds, and provided complete sales documentation.
Defined business requirements, data models, and report structures to enhance organizational efficiencies.
Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
Identified shared data elements and relationships between data elements and processes, people and systems.
Education and Training
Expected in | Autobody RepairNash Tech College, Rocky Mount, NCGPA:
Expected in | Business ManagementNorth Carolina State University, Raleigh, NCGPA:
Expected in | AviationEast Wake Aviation School, Raleigh, NCGPA:
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