Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Committed Gaming Inspector effective at maintaining discretion during sensitive situations. Smart individual skilled in reporting incidents and mentoring others. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced Gaming Inspector with over 6 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

  • Cheating monitoring
  • Theft identification
  • Suspicious activity monitoring
  • Gaming law enforcement
  • Audio and video file review
  • Reading comprehension
  • Responsible
  • Customer Service
  • Teamwork
  • Multitasking abilities
  • Project Management
  • Written Communication
Work History
Tribal Gaming Inspector, 10/2014 to Current
Penn National GamingColumbus, OH,
  • Identified illegal activities, including cheating and theft.
  • Reviewed video surveillance footage.
  • Remained composed and calm even when situations were stressful or had escalated.
  • Utilized well-developed interpersonal and communication talents to work well with people of all backgrounds, including upper management, fellow team members and casino patrons.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Developed team communications and information.
  • Conducted research, gathered information from multiple sources and presented results.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
Lead Security Officer, 07/2011 to 10/2014
BrinksSeattle, WA,
  • Permitted entry with escort for approved persons into secure locations.
  • Identified and challenged potentially unauthorized individuals.
  • Performed cash drops while maintaining security and control of drop box at all times.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
Route Supervisor, 11/2000 to 05/2011
Borden Milk ProductsCity, STATE,
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Security Forces Member, 04/1993 to 11/1999
United States Air ForceCity, STATE,
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Assisted host nation militaries in mission planning to shape operational environment advantageous to coalition forces.
  • Participated in offensive raids, demolitions, reconnaissance, search and rescue and counterterrorism.
  • Operated and maintained sophisticated communications equipment.
  • Conducted advanced reconnaissance operations and collected intelligence information.
  • Recruited, trained and equipped friendly forces and conducted raids and invasions on enemy territories.
  • Carried out day-day-day duties accurately and efficiently
  • Maintained excellent attendance record, consistently arriving to work on time
  • Created plans and communicated deadlines to ensure projects were completed on time
Associate of Arts: Air Base Ground Defense , Expected in 08/1993
Community College of The Air Force - Montgomery, AL
: Kinesiology/ Health And Physical Education, Expected in 12/1992
Louisiana State University At Eunice - Eunice, LA
High School Diploma: , Expected in 05/1990
Basile High School - Basile, LA,
  • Attended and Awarded Certificates for Two NIGC Training Conferences.
  • Attended and Awarded Certificate for Interview and Interrogation Techniques Training.
  • Attended and Awarded Certificate for Verbal Judo Training.
  • Attended and Awarded Certificate for Auditing for Gaming Regulators at the University of Nevada-Las Vegas.

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Resume Overview

School Attended

  • Community College of The Air Force
  • Louisiana State University At Eunice
  • Basile High School

Job Titles Held:

  • Tribal Gaming Inspector
  • Lead Security Officer
  • Route Supervisor
  • Security Forces Member


  • Associate of Arts
  • High School Diploma

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