Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Program Director Consultant with over 26 years of successful experience in grant implementation, compliance and technical training. Recognized consistently for performance excellence and contributions to wellness recovery initiatives. Strengths in curriculum design, operational excellence development, understanding of grants deliverables compliance, leadership and employment readiness skills development. Backed by training in the areas of trauma informed care - mental health - addiction and encouraging productive work environments as individuals sustain a life style of wholesome wellness.

Work History
05/2017 to Current
Training Specialist Five Star Bank Geneseo, NY,
  • Created and implemented 3 wellness recovery, 1 employment readiness training initiatives delivered on site and via online interactive modules, to underserved community groups and recovery services agencies staff in order to promote effective quality services.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Developed training handbooks, visual aids and reference materials in English and Spanish languages.
07/1994 to Current
Wellness Consultant & Technical Trainer Various National Health & Wellness Networks City, STATE,
  • Designed & presented over 30 statewide, national, international webinars, bilingual trainings and On-Site workshops at wellness recovery conferences and SAMHSA standards of practice technical support educational events.
  • Generated long term recovery & wellness opportunities for underserved populations through training curriculums based on cultural Inclusion, self advocacy and assured access to community services.
  • Resolved language barrier problems by delivering fully customized training in all Spanish basis providing exceptional individual support and increasing amount of minority cultural groups served.
  • Led management teams in delivery of recovery & wellness educational presentations, resulting in managers developing training skills.
08/2012 to 03/2013
Statewide Program Coordinator - Mental Health NATIONAL ALLIANCE ON MENTAL ILLNESS, NAMI City, STATE,
  • Drove operational improvements which resulted in 10% increase of statewide "In Our Own Voice" trained bilingual presenters and improved inter-agency networking , program visibility and multicultural access to individuals and families facing mental health challenges.
  • Directed statewide operations, logistics, budgets, and reporting for unique recovery education program that offers hope and insight into recovery for people with mental illness.
  • Conducted outreach and interagency networking with universities, state, regional, and local mental health/substance abuse recovery services agencies to develop program and recruit new presenters.
  • Recruited, supervised, and offered technical support to 80 trained presenters throughout Massachusetts.
01/1994 to 06/1997
Public Health Grant Overseer & Educator Department Of Public Health - MA Northeast Region City, STATE,
  • Ensured quality of service and grant compliance for initiatives assigned: Substance Abuse/Mental Health Recovery; HIV/AIDS Prevention Education for Homeless Individuals; Child Immunizations; Prostate & Breast Cancer Screening clinics; Diabetes Today Latino Education-CDC sponsored grant.
  • Completed all state & federal reporting to maintaining compliance with statutory, regulatory and local, state, federal guidelines relating to HIPAA, services administration and general liability.
  • Organized and facilitated six monthly department heads & clinical administrators meetings, discussing challenges to fulfill grants goals.
  • Monitored 350,000 dollars budget lines for seven grants, re-assigned funds to successful initiatives and terminate funding to grants unable to comply with expected goals.
  • Program Development and Implementation
  • Budget administration
  • Federal & State contract reporting
  • Curriculum Design and Planning
  • Organizational Skills & Problem Resolution
  • Team building & Management
  • Fluent in Spanish
  • MS Office, Power Point, Outlook, Excell, ADP
Expected in 03/2020
Certified Older Adult Peer Specialist - COAPS: Older Adult Wellness & Recovery Support
Expected in 08/2019
WRAP Advanced Level Facilitator: Wellness Recovery Action Plan -Trainer of Trainers
COPELAND CENTER - Brattleboro, VT,
Expected in 02/2012
MA Certified Peer Specialist - CPS: Mental Health - Addiction & Trauma Informed Care
The Transformation Center - Boston, MA,
Expected in 1984
Bachelor of Arts: Social Work; Psychology; Pre-Medical Sciences
  • Collaborated with team of 25 in the development of recovery programs geared to participants in department of corrections pre-release level.
  • Proctored interns of the Certified Alcohol & Drug Addiction Counselor CADAC program from Lynn Community College in MA.
  • National inspirational speaker and trainer in the areas of wellness recovery, effective listening, communication and leadership building.
  • Transformation Center -"Inspirational Journey Award"recipient.
  • Advance Level Spanish Translation of the International "Wellness Recovery Action Plan" book.

Board of Directors Member - 2014 to 2017, Boston Transformation Center, Roxbury, MA; Copeland Center Consultant Trainer & National Presenter; iNAPS - International Association of Peer Specialist Member; Heroes Quest Circle Member.

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School Attended

  • The Transformation Center

Job Titles Held:

  • Training Specialist
  • Wellness Consultant & Technical Trainer
  • Statewide Program Coordinator - Mental Health
  • Public Health Grant Overseer & Educator


  • Certified Older Adult Peer Specialist - COAPS
  • WRAP Advanced Level Facilitator
  • MA Certified Peer Specialist - CPS
  • Bachelor of Arts

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