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Traffic Controller Resume Example

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TRAFFIC CONTROLLER
Summary

Hardworking and reliable guest service with strong ability in guest and job performance. Offering. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Traffic Control Supervisor
  • Traffic safety expert
  • Organization
  • Cleaning methods
  • Exceptional time management
  • Chemical cleaning
  • Hardworking
Experience
Traffic Controller
Las Vegas, NVThe Venetian Resort Hotel Casino/Jul 2018 to Current
  • Directed pedestrians across busy streets and around construction sites.
  • Assembled traffic cones and pathways for vehicles and pedestrians.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Directed drivers to parking spots.
  • Responded to questions about local area and company services.
  • Recognized by management for providing exceptional customer service.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Housekeeper
Las Vegas, NVTreasure Island/Jan 2018 to Jul 2018
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Housekeeper
Las Vegas, NVThe Palazzo Resort Hotel Casino/Jul 2014 to Nov 2017
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Shift Leader
Las Vegas, NVDel Taco/Jan 2011 to Jul 2014
  • Delegated tasks to employees and monitored activities and task completion.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Assisted with performance reviews to identify areas of improvement.
  • Increased customer base and market share by promoting product through diverse channels.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Informed customers of final bill tab and processed form of payment.
  • Organized food items on serving trays and in carry-out packages.
  • Accurately made change for cash transactions.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Monitored and counted food stock and supplies to reorder on time.
  • Reviewed contents on food trays to check receiving complete order.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Verified orders and bagged items for easy transport.
  • Served drinks and prepared specialty beverages.
  • Washed, peeled, cut and measured recipe ingredients.
  • Received food orders from individuals and explained offerings.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Education and Training
High School DiplomaCimarron Memorial High SchoolJun 2012Las Vegas, NV
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Resume Overview

Companies Worked For:

  • The Venetian Resort Hotel Casino
  • Treasure Island
  • The Palazzo Resort Hotel Casino
  • Del Taco

School Attended

  • Cimarron Memorial High School

Job Titles Held:

  • Traffic Controller
  • Housekeeper
  • Shift Leader

Degrees

  • High School Diploma

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