LiveCareer-Resume

traffic control technician resume example with 8+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I'm a very put together person, I know how to manage a crew and have great success doing so, I do not have a problem with authority, I'm very well self disciplined, I am looking for a career and some where to build a long time work history, my current position is phenomenal and I have a lot of room for advancement, however the unsafe ways of the daily operations and the way things are being managed is not how I like to operate, I believe in safety and take it very serious, I believe in production, I know how to turn a negative and make it a positive very quickly, if given the opportunity I know I can definitely become an asset to the company, I have years of Management and supervision background.

Skills
  • Organization
  • Process improvement
  • Communications
  • Insurance billing
  • Problem resolution
  • Relationship development
  • Customer service
  • Project organization
  • Administrative support
  • Invoice generation
  • CCTV
  • Supervision
  • Planning and coordination
  • Operational improvement
  • Team building
  • Business operations
  • Inventory management
  • MS Office
  • Team management
  • First Aid/CPR
Experience
04/2020 to Current Traffic Control Technician City Of Amarillo, Tx | Amarillo, TX,
  • Reviewed planning studies, reports and presentations for consultants.
  • Developed transportation improvement program with representatives of transportation agencies, local stakeholders and federal and state officials.
  • Completed fieldwork related to gathering data, conducting site assessments and performing after-action reviews.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered [Product or Service] to customer locations.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Collaborated with others to discuss new [Type] opportunities.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Learned [Task] and [Task] to support office needs.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Completed [Type] project resulting in [Result].
07/2014 to 03/2020 Operations/General Branch Manager RoadSafe Traffic Systems Inc. | City, STATE,
  • Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Networked within communities to identify and capitalize on business opportunities.
  • Increased sales staff from [Number] to [Number] employees due to $[Number] increase in revenue.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Raised capital by building partnerships with investors and maintaining strong stockholder relationships.
  • Coordinated special update and conversion projects and monitored key performance metrics.
  • Interviewed average of [Number] loan applicants per month and provided expert financial advice on mortgage, educational and personal loans.
  • Achieved net profit of [Number]% above [Year] sales plan.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Prepared operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Reviewed [Type] applications against established parameters to determine approval, rejection or modification requirements.
  • Oversaw branch team with [Number] customer service representatives and [Number] personal bankers and implemented training for all new employees.
  • Maximized branch revenue by optimizing daily operations.
  • Monitored more than [Number] client relationships per [Timeframe].
11/2012 to 07/2014 Overnight Support Manager Walmart | City, STATE,
  • Coached and trained new employees, offering positive feedback and helpful advice when completing tasks.
  • Drove sales and boosted customer excitement through effective oversight of store promotions.
  • Checked inventory levels and placed merchandise orders for restocking purposes.
  • Helped the warehouse staff by unloading trucks and using heavy equipment to ensure that merchandise was stocked correctly.
  • Identified methods to help reduce shrink and integrated strategies into regular store procedures.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Responded within [Number] [Timeframe] to internal personnel inquiries and complaints regarding maintenance and repair, resulting in [Number]% increase in employee satisfaction.
  • Observed [Type] and [Type] safety protocols in field to prevent injuries and accidents.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Managed [Type] and [Type] supplies and checked inventory using [Software] to restock items.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Used [Type] products and [Type] solutions to clean and maintain equipment safely.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Rectified [Type] and [Type] issues with minimal supervision and notified [Job title] of problems that required [Type] resolution.
  • Identified and implemented new method for streamlining [Type] process that resulted in increased workflow by [Number]%.
  • Resolved [Type] issues through implementation of troubleshooting techniques.
  • Carefully followed [Job Title]'s written and verbal instructions in regards to each day's duties and assignments.
  • Inspected [Type] equipment on [Timeframe] basis to quickly identify issues that could cause breakdowns.
  • Identified problems during daily work inspections and addressed concerns with [Job title].
  • Collaborated with [Job title]s on [Task] and [Task] to complete projects within expected timeframes.
  • Assessed [Type] and [Type] property areas for damage caused by bad weather and notified [Job title] of findings.
  • Notified management about necessary repairs or professional service needs for building operating systems.
Education and Training
Expected in 05/1997 to to High School Diploma | E.B. Erwin High, Birmingham, AL GPA:

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Resume Overview

School Attended

  • E.B. Erwin High

Job Titles Held:

  • Traffic Control Technician
  • Operations/General Branch Manager
  • Overnight Support Manager

Degrees

  • High School Diploma

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