Timeshare Marketing Opc Resume Example
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TIMESHARE MARKETING OPC
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute
to company success. Seeking full-time employment in the airline industry.
Core Strengths
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Accomplishments
- Earned “Top Seller” for a consecutive term in 2014.
- Recognized by peers and management for going above and beyond normal job functions.
Work Experience
Festival FoodsNeenah , WITimeshare Marketing Opc08/2013 to 09/2014
- Successfully interacted with customers to expedite orders.
- Maintained up-to-date knowledge of company policies regarding payments, returns and exchanges.
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Processed and issued money orders for customers.Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Consistently generated additional revenue through skilled sales techniques.
- Exceptional knowledge and ability to deal with the public and people from various backgrounds.
- Great verbal and listening communication skills.
City Of New BerlinNew Berlin , WIShift Manager08/2009 to 02/2013
- Carefully maintained sanitation, health and safety standards in all work areas.
- Ensure floor operations are met.
- Manage crew members.Ensure food quality is met.
- Setting targets to motivate crew.
- Assisted management with monthly inventory control and weekly stock ordering.
- Resolved guest complaints promptly and professionally.
HmshostCity , STATECashier04/2008 to 06/2009
- Assisted customers at checkout.
- Worked hands-on with money/deposits.
- Up-sold additional menu items, beverages to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, that met company standards.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Made sure all produce was stocked, neat and orderly.
Educational Background
High School Diploma:General Studies2007Colonial High school, City, State, United States
Skills
Cash handling, Professional and friendly, Creative Problem Solving, Microsoft Office Suite, Computer Proficiency, Multi-tasking, Able to heavy lift, Customer Needs Assessment, Travel Booking, Travel Planning
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Resume Strength
- Word choice
- Measurable results
- Typos
Resume Overview
School Attended
- Colonial High school
Job Titles Held:
- Timeshare Marketing Opc
- Shift Manager
- Cashier
Degrees
- High School Diploma : General Studies 2007
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