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Timeshare Marketing Opc Resume Example

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TIMESHARE MARKETING OPC
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Seeking full-time employment in the airline industry.
Core Strengths
  • Large cash/check deposits expert
  • Telecommunications skills
  • Strong aptitude for making sales
  • Exceptional ability to follow clear rules and organized methods
  • Communicates effectively
  • Profound ability to remain tactful and courteous in stressful situations
  • Customer service expert
  • Strong problem-solving skills
Accomplishments
  • Earned “Top Seller” for a consecutive term in 2014.
  • Recognized by peers and management for going above and beyond normal job functions.
Work Experience
West Gate ResortsOrlando, FLTimeshare Marketing Opc08/2013 to 09/2014
  • Successfully interacted with customers to expedite orders.
  • Maintained up-to-date knowledge of company policies regarding payments, returns and exchanges.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Processed and issued money orders for customers.Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Consistently generated additional revenue through skilled sales techniques.
  • Exceptional knowledge and ability to deal with the public and people from various backgrounds.
  • Great verbal and listening communication skills.
McdonaldsOrlando, FLShift Manager08/2009 to 02/2013
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Ensure floor operations are met.
  • Manage crew members.Ensure food quality is met.
  • Setting targets to motivate crew.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Resolved guest complaints promptly and professionally.
HmshostOrlando, FLCashier04/2008 to 06/2009
  • Assisted customers at checkout.
  • Worked hands-on with money/deposits.
  • Up-sold additional menu items, beverages to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, that met company standards.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Made sure all produce was stocked, neat and orderly.
Educational Background
High School Diploma:General Studies2007Colonial High school, Orlando, FL, United States
Skills
Cash handling, Professional and friendly, Creative Problem Solving, Microsoft Office Suite, Computer Proficiency, Multi-tasking, Able to heavy lift, Customer Needs Assessment, Travel Booking, Travel Planning
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Resume Overview

Companies Worked For:

  • West Gate Resorts
  • Mcdonalds
  • Hmshost

School Attended

  • Colonial High school

Job Titles Held:

  • Timeshare Marketing Opc
  • Shift Manager
  • Cashier

Degrees

  • High School Diploma : General Studies 2007

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