Actively achieves a high level of market share increase through my dynamic ability to cultivate the partnerships of key stakeholders within the company while developing and carrying out strong territory plans that increase profitability for both parties.
While always remaining ahead of the curve through my continuous awareness of competitive intelligence with talent in the arts of increased productivity, I had the ability of increasing a market share of 1.2% mix to over 5 % in 2 short months relying heavily on my in depth knowledge of what works best for each individual geographic area.
Oversees 2000 + retail stores covering the South Central region in the respective states of TX, LA, FL, TN, MS, OK, AR, AL Trains and develops accounts on product knowledge and best practices using diverse techniques that capture the audience attention and leave impactful remembrances Actively creates and fosters partner relationships of carrier management which includes periodic meetings with key stakeholders Develops and executes territory plans that drive sales performance and ROI initiatives Accountable for driving monthly sales throughout territory while demonstrating sales leadership within wireless locations by achieving daily, weekly and monthly sales goals Creates, coordinates, and represents HTC at carrier and consumer events Organically increases market share for HTC through the ongoing development of geographic territory.
05/2012 to 05/2014
GENERAL MANAGERVerizon A-Wireless － Houston, Texas
I achieved success in transforming and strengthening multiple stores under my administration.
Through establishing, introducing and integrating new and innovative ways to challenge the development of sales staff I have had the ability to maximize proficiency within the sales culture increasing productivity by 50% as well as sales results.
A vital element in my management was the administration roles that took place on a daily basis through the direct supervision and influence throughout the sales staff and maintaining high standards of multiple store culture.
Increased a low profit store in less than 3 months to a profitable store within in the Houston district through organic growth while also overseeing higher volume stores Developed new business connections for the company through professional involvement and collaboration in market rendering the ability to create fresh business accounts that continue to expand Slayed, achieved and surpassed sales quotas for both the store and individual goals set by the company year over year which includes maintaining and fulfilling high gross profit and productivity Identified and diagnosed reasons of churn within company and implemented a useful tool to decrease results and increase the customer satisfaction outcome 90% through maximized opportunity Prepares, organizes, and administers monthly schedules based on observation of store volume for the most increased productivity Decreased and consolidated company loss of inventory in stores overseen by auditing and creating a systemized tracking tool that is consistently used throughout operated stores Reduced employee turnover by 30% in stores as a result of negotiating compensation plans based on employee talent Actively recruits, pre-screens, interviews, and hires qualified candidates that will serve as an encouraging attribute for open or future positions Trained over 30+ new employees in company policies through daily coaching, mentoring, and development.
Inspired by effective building of teams, underneath my leadership and delegated tasks many of my sales staff have been promoted to higher roles throughout the company I sustain daily work ethic by creating a work environment that is structured and highly competitive to increase productivity often influencing peers to adapt original methods High impact communicator effectively directing, presenting, and conveying information through written and verbal contact with team members, customers, and top tier executives.
07/2011 to 05/2012
Achieved sales quotas and individual goals to reach fiscal standards Responsible for closing new activations, renewals and add-ons to maximize store productivity and gross profit Personally managed and maintained Small Business and Personal wireless accounts Responsible for customer service and building long term customer loyalty Ensured store was customer ready at all times through appearance and cleanliness.
Bachelors of Science: EducationGEORGIA SOUTHERN UNIVERSITY － STATESBOROGEORGIAGPA: Dean ScholarEducation Dean Scholar
Masters of BusinessPRAIRIE VIEW A&M UNIVERSITY － PRAIRIE VIEW, TEXAS
Over 6 Years Proven Sales Experience 5 Years Successful Sales Management Experience 5 Years Successful Leadership & Training Development Experience Driven to Meet & Surpass Goals Committed to Developing Sales Talent Committed to increasing company market share and profitability CORE COMPENTENCIES Talent Acquisition Learning and Development Analyze and Strategic Planning Training and Coaching Management Company Vision Implementation Administrative and Leadership Skills Detail and Results Oriented Creative Problem Solver Territory Management