Dependable employee bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Exceptional interpersonal communication
Consistently meet goals
Tenant Surveyor , 06/2017 to Current CoStar Group – 501 S 5th Street, Richmond, VA 23219
Investigate commercial tenants by making calls phone calls with the tenants to gather intelligence
Verify business decision makers at each Tenant location
Survey Tenants to determine future moves and occupancy
Document tenant movement within certain markets
Accurately capture information obtained through phone interviews into our database
Student Caller, 02/2017 to 05/2017 Gold Line Call Center – 111 N 4th Street Richmond, VA 23284
Update demographic information Richmond,VA.
Fostered good feelings about the University.
Updated alumni on current events at VCU and MCV.
Raised financial gifts towards the school in order to maintain VCU and MCV's high rankings which helped to provide the best tools and opportunities for the faculty and students.
Made personalized thank you calls and video messages to show appreciation to financial supporters of the school.
Met or exceeded service and quality standards every review period.
Supervisor, 04/2014 to 10/2016 Subway – 7999 Creighton Pkwy Unit A, Mechanicsville, VA 23111
Oversaw staff and day to day activity in the store.
Prepared the store for the day and closed the store.
Made bi-weekly inventory checks.
Placed orders for the store.
Accounted for money before, during, and at the end of all shifts.
Provided superior customer service.
Trained, coached and monitored staff to ensure smooth adoption of new program.
Bachelor of Science: HS Psychology, Minor: BU General Business, Summer 2017 Virginia Commonwealth University - 907 Floyd Ave, Richmond
Coursework in Management Information Systems
Coursework includes: Speech and Communication, Sociology and Psychology
Alpha Kappa Alpha Sorority Incorporated, Member April 2016-Current
Route Runna, Intern September 2015-January 2016
Carver Promise, Mentor October 2015-March 2016
VCU Women's Club Basketball Team, Team Manager January 2014-September 2015
VCU Cheerleading Team, Cheerleader September 2013-December 2013