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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Self-motivated Insurance Verification Specialist proudly offering experience building an understanding of insurance terminology while tracking patient coverage. A poised professional with benefits explanation and administration expertise. Offering time management and interpersonal skills.

Skills
  • Insurance terminology
  • Secure data practices
  • First Aid/CPR
  • Inventory management
  • Customer service
  • Project organization
Experience
Temp. Insurance Analyst , 01/2020 - 05/2020
Legends Minneapolis, MN,
  • Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Updated all patient and insurance data regularly and carefully inputted changes into company's computer system.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Line Cook, 05/2019 - 12/2019
Ria Financial Riverside, CA,
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Kept stations stocked and ready for use to maximize productivity.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Created approximately 10 orders simultaneously during busy periods while alone.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Mentored and trained new Line Cook's providing direction in preparing all items, including specialty items and how to deal with used, unwanted, or old food.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Interacted efficiently with customers either in person, over the phone, or through the computer system.
Cashier, 08/2018 - 12/2019
Sonic Drive-In Brownsboro, TX,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments such as clothing, seasonal, and the outside nursery to provide coverage and keep store operational.
  • Properly verified customer identification for gun and ammunition purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
Skating Carhop, 05/2016 - 07/2018
Sonic City, STATE,
  • Processed and completed cash transactions promptly, providing accurate change and order receipts.
  • Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
  • Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
  • Greeted and welcomed guests upon arrival, offering menu recommendations and efficiently placing orders.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Answered product and order questions accurately and professionally.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Served drinks and prepared specialty beverages.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Completed opening, closing and shift change tasks to promote store efficiency.
Education and Training
High School Diploma: , Expected in 05/2017
-
East High School - Sioux City, IA
GPA:
High School Diploma: , Expected in
-
Morningside College - Sioux City, IA
GPA:
  • Minor in psychology
  • Major in pre-law with an emphasis in legal studies
High School Diploma: , Expected in
-
Western Iowa Tech Community College - Sioux City, IA
GPA:

I completed my first two years of college at Western Iowa Tech while I was still enrolled in High School allowing myself to complete my general education before I received my high school diploma.

Certifications

Certification of Completion for the National Youth Leadership Forum for Law and CSI In 2016.

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Resume Overview

School Attended

  • East High School
  • Morningside College
  • Western Iowa Tech Community College

Job Titles Held:

  • Temp. Insurance Analyst
  • Line Cook
  • Cashier
  • Skating Carhop

Degrees

  • High School Diploma
  • High School Diploma
  • High School Diploma

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