Professional with 10+ years of experience in coordinating office management and special projects with a high degree of efficiency. Serve as point person for managers, clients, and vendors to ensure proper lines of communication. Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality.
Self Driven, Decisive, action oriented and results-focused. Driven by new challenges and desire to be successful in all endeavors. Immensely enjoy navigating all aspects of complex projects
Managing Files, Records and Document
Planning Corporate Events& Meetings
Performing Accounting Function
Managing Calendar & Travel
Handling HR Responsibilities
Training & Supervising Personnel
Preparing Correspondence & Reports
Developing Policies & Procedures
11/2016 to 12/2017
Teller/ATM CustodianJP Morgan Chase
Provide account services to customers by receiving deposits and loan payments; cash checks; issue savings withdrawals; record night and mail deposits; sell cashier's checks, traveler's checks, and answer questions in person or on telephone; refer to other bank services.
Manage, add and settle the cash and cheques deposit at ATM every week.
Record transactions by logging cashier's checks, traveler's checks, and other special services; prepare currency transaction reports.
Cross-sell bank products by answering inquiries; inform customers of new services and product promotions; ascertain customers' needs; direct customers to a branch representative.
Reconcile cash drawer by proving cash transactions; count and package currency and coins; reconcile loan coupons and other transactions; turn in excess cash and mutilated currency to head teller; maintain supply of cash and currency.
Comply with bank operations and security procedures by participating in all dual-control functions; maintain customer traffic surveys; audit other tellers' currency; assist in certification of proof.
Maintain customer confidence and protects bank operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
11/2009 to 07/2016
Executive Assistant/ Operations AnalystBarclays Technology Center
Maintaining Directors appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
End to end ownership of recruitment activities by coordinating effectively with multiple recruitment partners.
Maintain the head count details of the group by co coordinating with the stake holders.
Work closely and follow up with stake holders and the COO team to validate and verify the demand forecast sheet.
Prepare BCM plan for the group and coordinate with various stake holders to implement it effectively.
Working closely with Line managers and peers on Learning & Development needs, Org charts, travel plans, on boarding new joiners and seating plans.
Coordinate and facilitate global management teams on their travel plans, itinerary and approvals.
Coordinate and organize various events such as town halls, Tech expos and team events.
End to end ownership of Purchase Order process and Invoice approval.
Conceptualizing, creating and designing the SharePoint sites.
Onboard / Off board all resources on first / last day of employment as per checklist provided Management the asset allocation and governing IT policy Working closely with Line manager and peers to analysis the learning requirements and work closely with local Learning team to assist in meeting the same.
Building strong relations with cross location teams Maintain RDP and SAP databases up to date with current records.
Owner of weekly and monthly MI reports for all business levels.
06/2008 to 08/2009
Administrative AssistantIDEA CELLULAR
Chief Operating officer Facilitate COO's routine operations which involve coordinating meetings with all departmental heads, preparing presentations and documentation for scheduled meetings, arrange domestic and international travels.
Record management and retention process management for all confidential information.
Ensure process for information's timely availability.
Collate, Analyze data and Prepare daily network reports containing graphs displaying trends and analysis of the overall business performance Manage healthy relationships with all teams Responsible for coordinating monthly MBR with the CEO's office Conduct timely Quality Audits for contact centre.
01/2006 to 06/2008
Public Relation OfficerJET AIRWAYS (INDIA) LIMITED
Responsible for Passenger profiling included by not limited to coordinating security processes, performing security audits, adherence to strict guidelines and procedures laid out by the airlines to ensure overall security and safety Handled public relations by managing and escorting business class passengers Handled all Arrivals and Departure Formalities at the counters including verifying documentation such as tickets, passports/visas, screening/checking bags, and creating the accurate boarding passes Handled emergency situations with passengers Generated daily status reports at the end of working day.
Education and Training
Bachelors: Commerce, Accounting and FinanceMumbai UniversityCommerce, Accounting and Finance
High School DiplomaMumbai University
logging, SharePoint, Developing Policies, process management, SAP, scheduling, surveys
ACHIEVEMENTS Awarded Star Award for excellence in Service at Barclays ITIL V3 Certified Single handedly developed the Finance Portal on SharePoint, Barclays Service Excellence award for taking initiative during the circle launch to achieve 1-million subscriber base Date: Hetal Parikh