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Teller/Agent Resume Example

Resume Score: 65%

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TELLER/AGENT
Summary

Organized and detail-oriented cashier with 8+ years of cash handling, Personable and Responsible Customer service Representative experience. Understands general accounting and finance concepts.

Highlights
  • Bilingual
  • Critical Thinking skills
  • Creative problem solver
  • MS Windows proficient
  • Ability to count and handle large amounts of money
  • Fast learner
  • Excellent communication skills
  • Inventory control
  • Excellent Telephone Customer Service Representative
Accomplishments

Conflict Resolution 

Responsible for handling customer account inquiries,

accurately providing information to ensure resolution

of product/service complaints and customer satisfaction.


Monetary Transactions 

Handled cash, credit and automatic debit card

transactions with 100% accuracy.

Balanced daily cash drawers and vaults

totaling an average of $150,000.00+


Customer Service 

Consistently received positive feedback from guests

and created repeat business by developing long-term

relationships with customers.

Experience
Teller/Agent11/2005 to CurrentNew Plaza Currency ExchangeWaukegan, IL

I have earned management trust by serving as a key holder,

responsibly opening and closing store.


Great customers entering the store. Assist customers in person and via telephone.

Train new employees by providing knowledge of specific store tasks and policies.


Balance currency, coins, and checks in cash drawers at end of shift, and calculate daily transactions using computers, calculators, or adding machines. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Monitor vault to ensure cash balances are correct.Supplied tellers with coin and currency as needed.


Enter customers' transactions / info into the Digital Currency data base Cash checks and pay out money after verifying that signatures are correct, and that accounts have sufficient funds.


Complete wire transfers daily through Western Union Money Transfer Control Systems.


enter payments for customers for all major utility and phone services including Comed, North Shore Gas, and Comcast just to name a few.


Complete state licensing as well as renewals for motor vehicles for IL Secretary Of State.


Education
High School Diploma: General2009Waukegan High SchoolWaukegan, IL
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • New Plaza Currency Exchange

School Attended

  • Waukegan High School

Job Titles Held:

  • Teller/Agent

Degrees

  • High School Diploma : General 2009

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