Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Contract development and management
  • Key accounts and territory management
  • Capital improvement planning
  • Systems and automation applications
  • Basic math
  • Organizational skills
  • Project planning
  • Time management
  • Decision-making
  • Flexible
  • Working collaboratively
  • Active listening
  • MS Office
Experience
07/2021 to Current Telephone Interviewer University Of Florida | Gainesville, FL,
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
07/2019 to 11/2019 Assisted Living Cook Capital Senior Living | West Bend, WI,
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Monitored food temperatures to maintain food safety.
  • Monitored inventory to maintain proper supply level.
  • Oversaw preparation and serving of more than [Number] daily meals.
  • Tracked activities in daily logs and weekly update reports.
  • Projected future needs to requisition food supplies, kitchen equipment, and appliances.
  • Established nutritious menus in line with health standards and budget guidelines.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
02/2019 to 06/2019 Restaurant Cook Sun Communities | Punta Gorda, FL,
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Replenished food items from inventory and rotated ingredients.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Garnished and arranged dishes into creative presentations.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
  • Collaborated with [Job title] to maintain timely food preparation goals.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
11/2017 to 02/2019 Construction Craft Laborer Exodus Demolition & Construction | City, STATE,
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Logged inventory of materials to maintain access to supplies.
  • Supported worker safety by using lock out-tag out procedures on equipment prior to service work.
  • Assisted project planning by using laser measuring equipment and marking paint for project element placement.
  • Reduced wasteful spending by accurately cutting materials according to specifications.
  • Advised officials regarding traffic-control measures to protect work site integrity, crew safety and general public welfare.
  • Collaborated with craft teams to complete large-scale construction projects.
  • Measured, cut and laid out materials based on individual job requirements.
  • Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
  • Read written instructions carefully and communicated with team members clearly to promote workplace safety.
  • Used organizational skills to meet productivity requirements.
  • Constructed and removed support structures such as scaffolding, ramps and braces.
  • Mixed, poured and spread concrete, asphalt and other materials with high accuracy to meet project requirements.
  • Dug ditches and trenches at target locations and backfilled excavations.
  • Transported, measured, cut and installed [Type] and [Type] materials.
  • Trained in how to complete skilled job tasks and projects.
  • Controlled traffic movements near, in and around work zones.
  • Used established signals to help equipment operators align, move and adjust machinery.
  • Helped craft workers such as [Job title]s and [Job title]s by bringing materials, moving equipment and carrying out basic tasks.
  • Decreased safety accidents by closely monitoring coworkers, [Type] tasks and construction areas.
  • Efficiently operated [Tool] for [Task], monitoring equipment availability and conditions to manage safety.
Education and Training
Expected in 11/2000 GED | Mineral Wells, Mineral Wells, TX GPA:
Expected in 06/1996 Computer Applications | Basic Laney College, Oakland, CA GPA:

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Resume Overview

School Attended

  • Mineral Wells
  • Laney College

Job Titles Held:

  • Telephone Interviewer
  • Assisted Living Cook
  • Restaurant Cook
  • Construction Craft Laborer

Degrees

  • GED
  • Computer Applications

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