Telemarketing Sales Representative resume example with 16+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Well-established occupational health and safety specialist offering two years of expertise. Exceptional experience in safety and compliance inspections.

Responsible Line Lead skilled in safely and effectively operating different types of machinery. Determined professional committed to learning and applying new skills to achieve team goals. Analytical Production Line Leader with six years of experience in manufacturing settings. Proven ability to streamline processes and workflows by identifying deficiencies and suggesting actionable improvements to management. Offering reputation of excellence Production Line Leader with experience in operating production line and supervising staff producing finished products. Knowledge of job rates for running on production line. Professional attitude and performance when supervising staff. Work in conjunction with other departments for positive production results. Motivating Production Line Leader with strengths in creating positive, safe work culture. Committed to employee engagement and wellbeing.

  • Industrial hygiene
  • Protective equipment
  • Safety and compliance inspections
  • Safety Courses
  • OSHA Standards and Codes
  • Teamwork
  • Forklift Operation
  • Machine Operation
  • Leadership Training
  • Assembly instructions
  • Production lines
  • Equipment operation
  • OSHA guidelines
  • Quality assurance checks
  • Recipe understanding
  • Documentation skills
  • Screen changes
  • Line management
  • Mechanical troubleshooting
  • Microsoft Office
  • Multitasking abilities
  • Sales proficiency
  • Product and service knowledge
  • Outbound and inbound calls
  • Scripted Calls
  • Prospecting Skills
  • Telemarketing Expertise
  • Professional communication
West Campus Technical Center Fayetteville, AR, Expected in 05/2005 High School Diploma : - GPA :
Work History
Tti, Inc. - Telemarketing Sales Representative
Chatsworth, CA, 05/2005 - 11/2021
  • Cut equipment costs by 30% by thoroughly cleaning and inspecting equipment after each shift to maintain functionality.
  • Safely operated machines to avoid accidents and mishaps.
  • Communicated shift handover information to on coming shift line lead so that all parties were aware of what tasks needed to be completed.
  • Monitored employee actions for adherence to safety procedures.
  • Inspected finished products for quality and adherence to customer specifications.
  • Monitored production schedule to keep proper amount of product inventory on hand.
  • Reviewed production schedules and streamlined processes.
  • Made sure that products were produced on time and are of good quality.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Used hand trucks and forklifts to complete tasks and transport items
  • Organized work to meet demanding production goals with 80% success rate.
  • Inspected products and machines to maintain quality and efficiency.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Monitored and verified quality in accordance with statistical process or other control procedures.
  • Reduced waste and cost
  • Supervised production staff of 50
  • Made recommendations for new or revised processes and supported implementation.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Set up machining, performed required maintenance and made adjustments to machines.
  • Followed good manufacturing processes (GMPs).
  • Completed job cards correctly and on time.
  • Prioritized employee safety to reduce incidents.
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
  • Performed cold calling and outreach to build sales pipeline.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Skilled at client management software and computer dialing.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Answered calls, took messages and transferred calls to appropriate individuals.
  • Troubleshot any issues and escalated issues to proper department.
  • Displayed excellent sales skills and understanding of such skills.
Emcor Group, Inc. - Extruder Machine Operator
Mclean, VA, 04/2018 - 04/2021
  • Changed out screens, dies and inserts to fit different production needs.
  • Interpreted and followed production orders to maintain compliance with production standards and unique product specifications.
  • Checked and correct pipe fits according to specifications.
  • Monitored process and work station information to guarantee accuracy and avoid workflow impediments.
  • Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
  • Measured extruded products to identify imperfections and adjusted controls to adhere to project specifications.
  • Followed formulas in weighing resins and other chemicals to maintain productivity requirements.
Nestle Foods - Safety Officer
City, STATE, 04/2021 - 04/2021
  • Recognized, documented and advised on removal of hazards.
  • Verified monthly practice of fire drills for every work shift.
  • Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
  • Checked written JSAs and permits for adherence to regulations.
  • Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
  • Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted safety audits and investigated plant quality issues.

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Resume Overview

School Attended

  • West Campus Technical Center

Job Titles Held:

  • Telemarketing Sales Representative
  • Extruder Machine Operator
  • Safety Officer


  • High School Diploma

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