Telehealth Supervisor Resume Example
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TELEHEALTH SUPERVISOR
Summary
Focused Telehealth Supervisor offering 2.5 years of success in leading an
highly effective team while providing superior patient care. Well-versed in patient care, telehealth management and staff management with proven history of collaborating with medical personnel to achieve optimal patient outcomes. Dedicated to developing clinically competent, patient-focused nursing professionals. Energetic and organized with proficiency in Home Care Home Base. Dedicated and knowledgeable Registered Nurse offering over 10 years of hands-on patient care experience, as well as solid record of accomplishment in the supervisory role. Broad-based history includes EMT,emergency room, general medical-surgical with diverse skills in critical care and crisis.
Positive and upbeat with good communication and listening skills fostering and maintaining relationships in a compassionate nature. Skilled at building patient trust, organizing supplies and managing crisis situations in calm and level-headed manner.
Skills
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Experience
Mga Homecare | Edgemoor , SCTelehealth Supervisor 08/2018 - Current
- Achieved cost-savings by developing functional solutions to COVID planning, remote install planning.
- Handled all delegated supervisory task tasks, including overseeing telehealth nurses.
- Completed A3 project resulting in decreasing re-hospitalizations rates.
- Utilized Phillips e-care companion, access, excel and Home care Home base to compile data gathered from various sources.
- Improved profit margins by streamlining operations with recover of 40, 0000 dollars per year through recooperating non or lost telehealth equipment.
- Created agendas and communication materials for team meetings.
- Answers patient calls and concerns to promote to customer questions and educate on telehealth benefits.
- Earned reputation for good attendance and hard work.
- Collaborated with clinical manager for identified IV Lasix patients needing administration, lab follow up and monitoring from the telehealth team.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
Broward Health | Deerfield Beach , FLHome Care Case Manager08/2015 - 07/2018
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Worked to improve patient outlook and daily living through compassionate care.
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
- Monitored clients' progress to report necessary changes.
- Monitored medications for patients with various conditions, through visit patterns educating and watching eye for side effects.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Patient education on medication regime clearly communication of medication scheduling to treat patient symptoms to optimize quality of life.
- RN Case Manager that works independently caring for 20-25 patients through providing high quality of care.
Mercy Health | City , STATEEmergency Room Registered Nurse08/2012 - 08/2016
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Responded quickly to codes and coordinated efficient and skilled care.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
- Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
Education and Training
Grand Canyon University | City, StateMaster of Science With Emphasis On Leadership in Healthcare in Nursing06/2020
- Honors distinction 3.97 GPA
Grand Canyon University | City, StateBachelor of Science in Nursing12/2013
- Presendent's List 3.89 GPA
St Francis Medical Center School of Nursing | CityNursing Diploma in Nursing06/2012
- Class Prseident Freshman and Senior year
- GPAHonors Distinction 3.58 GPA
Community College of The Air ForceAllied Health And Science Associates in Emergency Medical Technology2007
Certifications
- Basic Life Support (BLS),B(AHA), Exp 2021
- NJ Registered Nurse License-26NR16082800
- PA Registered Nurse License- RN647203
Reference Upon Request
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Resume Overview
School Attended
- Grand Canyon University
- St Francis Medical Center School of Nursing
- Community College of The Air Force
Job Titles Held:
- Telehealth Supervisor
- Home Care Case Manager
- Emergency Room Registered Nurse
Degrees
- Master of Science With Emphasis On Leadership in Healthcare in Nursing
Bachelor of Science in Nursing
Nursing Diploma in Nursing
Allied Health And Science Associates in Emergency Medical Technology
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