Multi-talented telecommunications engineering designer with background in various fields of work. Technologically inclined, quick and eager to learn, and personable demeanor. Always ready to try something new and gives their all to everything they do.
Accomplishments
On multiple occasions, troubleshooted issues found in programs utilized in work and found solutions to said issues, relaying the solutions to team members
Optimized tools used in work, resulting in greater team efficiency
Assisted in the promotions of multiple team members
Skills
Detail drawings
Technical Analysis
Troubleshooting
Root Cause Analysis
Decisive
Product improvement
2D modeling
Blueprints and schematics
Project Management
Effective communication
Quick-learning
Adaptability
Work History
Telecommunications Engineering Designer II, 09/2017 to Current Ppg Industries, Inc. – Franklin, TN,
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Reformat large datasets for use in technical applications.
Create Bills of Materials (BOM) and certifications.
Implement schematics, diagrams, and written and verbal descriptions to effectively solve engineering project issues.
Design mechanical drawings and machine designs using AutoCAD and Revit.
Compile data and generated graphs to interpret results and suggest key operational improvements.
Devise overall strategy for documentation and identified design sets planned for stages of work, including as-built designs and final building information models (BIM).
Collaborate with engineers in new product introduction phases to develop and verify design changes.
Review and check technical drawings by architectural technicians, CAD technicians and drafters.
Use AutoCAD, SpatielNET, and Lode Data to draft assemblies, models and other technical drawings.
Perform work according to project schedules and high quality standards.
Follow verbal instructions and hand sketches to adapt and modify tooling.
Sales Associate, 07/2015 to 09/2017 Ppg Industries, Inc. – Gastonia, NC,
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated associates on market trends and stayed up-to-date on forecasts.
Provided positive first impressions to welcome existing, new and potential customers.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Loaded and unloaded merchandise using ladder and stacking dolly.
Answered customer questions regarding products, accessories and proper care for merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Solved customer challenges by offering relevant products and services.
Processed product returns and assisted customers with other selections.
Maintained customer satisfaction while handling product returns quickly and professionally.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate, 02/2015 to 12/2015 Nordstrom – Brandon, FL,
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated associates on market trends and stayed up-to-date on forecasts.
Provided positive first impressions to welcome existing, new and potential customers.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Solved customer challenges by offering relevant products and services.
Processed product returns and assisted customers with other selections.
Maintained customer satisfaction while handling product returns quickly and professionally.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Increased sales by offering advice on purchases and promoting additional products.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Host, 08/2014 to 02/2015 Famous Dave's Bar-B-Que – City, STATE,
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Monitored seating area and checked restrooms regularly to keep spotless.
Recorded available tables after seating each party.
Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Supervised server balance and monitored table turnover to accurately seat customers.
Informed servers of newly seated parties for speedy service.
Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for all patrons.
Conducted dining room and server checks to assess readiness for expected customer loads.
Education
Bachelor of Arts: Communications, Expected in 05/2017 Indiana University Southeast - New Albany, IN GPA:
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