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Telecommunication customer service rep Resume Example

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TELECOMMUNICATION CUSTOMER SERVICE REP
Career Overview

Experienced i am highly enthusiastic customer service professional with [5] years client interface experience.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Energetic work attitude
  • Telephone inquiries specialist
  • Telecommunication skills
  • Adaptive team player
  • Typing
  • Computer proficiency
  • Data collection
  • Data entry
  • Microsoft Word
  • Creative problem solving
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
Telecommunication customer service rep
August 2009 to September 2011
Qualfon Guyana Inc. - City
  • Resolved product issues and shared benefits of new technology also Guaranteed positive customer experiences , resolved all customer complaints with items ,features and seasonal promotions of the company.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

44Weak
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

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  • Telecommunication customer service rep

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