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telecommunication customer service rep resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Overview

Experienced i am highly enthusiastic customer service professional with [5] years client interface experience.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Energetic work attitude
  • Telephone inquiries specialist
  • Telecommunication skills
  • Adaptive team player
  • Typing
  • Computer proficiency
  • Data collection
  • Data entry
  • Microsoft Word
  • Creative problem solving
Accomplishments

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
07/2009 to 08/2011 Telecommunication customer service rep Qualfon Guyana Inc. | City, ,
  • Resolved product issues and shared benefits of new technology also Guaranteed positive customer experiences , resolved all customer complaints with items ,features and seasonal promotions of the company.
Educational Background
Expected in 2013 to to Bachelor of Arts | Business Administration San Francisco State University, San Francisco, CA GPA:

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Resume Overview

School Attended

    Job Titles Held:

    • Telecommunication customer service rep

    Degrees

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