Experienced i am highly enthusiastic customer service professional with [5] years client interface experience.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Energetic work attitude
Telephone inquiries specialist
Telecommunication skills
Adaptive team player
Typing
Computer proficiency
Data collection
Data entry
Microsoft Word
Creative problem solving
Educational Background
San Francisco State UniversitySan Francisco, CAExpected in 2013 ā āBachelor of Arts:Business Administration - GPA:
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Qualfon Guyana Inc. - Telecommunication customer service rep City, , 07/2009 - 08/2011
Resolved product issues and shared benefits of new technology also Guaranteed positive customer experiences , resolved all customer complaints with items ,features and seasonal promotions of the company.
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