Enthusiastic and performance-driven Senior Research & Development Program Manager with 15+ years of global experience providing stellar project management and respected leadership while developing complex electromechanical devices and software solutions. Strategic top-performer with expertise in team development, working cross-functionally within international teams, and ensuring successful product planning, development, and commercialization for a range of technologies. Manage multi-site teams and maintain program schedule and budget through project life cycle, resulting in increased company-wide profit.
Specialties: Leading global product development projects
Dedicated Engineer with excellent technical, analytical and communication skills demonstrated by 15years of experience. including as an OEM Program Manager/Quality Engineer, as an Electrical Development Engineer and as a Hardware Competitive Analyst. Most recently, I had been working as an OEM Program Manager/Quality Engineer at Lexmark International, Inc. from May 2012 to November 2012. My skills and experiences include: Call Center, Competitive Analysis, Computer Hardware, Cost Analysis, Data Analysis, Executive Management, Printers, Marketing, Meeting Facilitation, Process Engineering, Project Management, Schematic Diagrams, Software Engineering, Technical Support. I hold a Bachelor of Science degree in Electrical Engineering Technology-Computer Option from Murray State University and hold a Competitive Intelligence Certification from Fuld-Gilad-Herring Academy of Competitive Intelligence.
including as an OEM Program Manager/Quality Engineer, as an Electrical Development Engineer and as a Hardware Competitive Analyst. Most recently, I had been working as an OEM Program Manager/Quality Engineer at Lexmark International, Inc. from May 2012 to November 2012. My skills and experiences include: Call Center, Competitive Analysis, Computer Hardware, Cost Analysis, Data Analysis, Executive Management, Printers, Marketing, Meeting Facilitation, Process Engineering, Project Management, Schematic Diagrams, Software Engineering, Technical Support. I hold a Bachelor of Science degree in Electrical Engineering Technology-Computer Option from Murray State University and hold a Competitive Intelligence Certification from Fuld-Gilad-Herring Academy of Competitive Intelligence.
Competitive Analysis, Computer Hardware, Conferences, Cost Analysis, Data Analysis, Development, Executive Management, Lexmark Printers, Marketing, Meeting Facilitation, Microsoft Excel, Online Research, Presentation Skills, Process Engineering, Project Management, Reports, Research, Schematic Diagrams, Software Engineering, Technical Support, Telephone Skills, Usb, English, Assembly Language, AutoCAD, Basic, Cad, Cadence, Design Software, Documentation, Graphical User Interface, Materials Management, Mechanical, Mentoring, Microsoft Office, Orcad, Progress, Safety, Wiring, Quality Assurance, quality control, customer relations, design, system documentation
Served as the interface between the OEM customer and internal hardware, software and supplies R&D teams Performed extensive data analysis using Microsoft Excel to, facilitate factory and field quality reporting Processed and tracked product hardware and software engineering changes Managed customer plan-of-record requests, supporting both the customer and the manufacturer Performed failure analysis and report results Extensive project management Created schematics and PCB layouts Confer with engineers, customers, and others to discuss existing or potential engineering projects and products. Prepare specifications for purchase of materials and equipment. Plan and implement research methodology and procedures to apply principles of electrical theory to engineering projects. Investigate and test vendors' and competitors' products. Worked with engineers to develop tests and product verification standards. Performed detailed calculations to establish specs. Monitored building of prototype. Managed design changes. Prepared and studied technical drawings and specs. Designed and maintained components, products and systems. Produced design drawings. Complied with client requirements and standards. Tested systems for performance and certification. Worked with staff to prepare analyses, design reviews, recommendations, cost estimates and schedules. Maintained documentation such as wiring diagrams, assembly guides, procedures, specs and technical documents. Experienced with CAD software such as Mentor Graphics. Experienced with basic office suite software. Reviewed and tested hardware components of competitive consumer products Presented new hardware technologies and products to Engineering, Marketing and Executive Management Researched patent filings for evidence of future product offerings Competitor product tear downs, costing estimates, and machine design analysis Researched and created projections of future product categories and product specifications Interfaced with Marketing and Product Development on competitive trends Attended technical conferences and conducted online research to gather competitive intelligence Supported product manufacturing in Asia Tested and evaluated development products for manufacturing reliability Evaluated, tested, and managed hardware and firmware engineering changes (ECs) to current products Root cause failure analysis and resolution of manufacturing fallout and customer returned products Cost analysis and cost reductions efforts on current products Managed new products from engineering through production. Developed test procedures. Recommended changes in design. Solved production problems. Generated and maintained system documentation such as engineering reports, work instructions, bill of materials. Made sure processes met quality standards. EMC, ESD and Radiated Immunity testing and certification Managed and improved communication between USA and EMEA TSC Reviewed and updated training program for call center Improved second level support team processes Supervised training team and 3rd level support teams (8 employees)
Murray State University, KY Bachelor of Science: Electrical Engineering Technology-Computer Option
Brand Marketing, Competitive Intelligence, Consumer Products, Design Analysis, Filings, Machine Design, Machine Design/fabrication, Marketing, Patent, Product Development, Product Specifications, Transmissions, Ug Designer, Engineer, Documentation, Failure Analysis, Bill Of Materials, Bom, Cost Analysis, Ecs, Emc, Esd, Firmware, New Products, Product Engineer, Test Procedures, Testing, Customer Support, Training, Technical Support, Allegro Mentor, Apqp, Assembly, Auto Cad, Cad, Cad Software, Cost Estimates, Electrical Engineer, Mechanical/electrical Engineer, Mentor, Mentor Graphics, Pcb, Pcb Design, Prototype, Prototypes, Schematics, Wiring, Wiring Diagrams, Product Support, B2b Software, Data Analysis, Excel, Marketing Analysis, Microsoft Excel, Oem, Program Manager, Project Management, Quality Engineer, Software Engineering, Assembly Language, Autocad, Award, Cadence, Competitive Analysis, Customer Relations, Graphical User Interface, Materials Management, Mentoring, Microsoft Office, Ms Office, Orcad, Presentation Skills, Printers, Process Engineering, Progress, Quality Assurance, Quality Control, Realtime, Schematic, Six Sigma, Six-sigma, Telephone, Telephone Skills, Usb, User Interface, Electrical Engineering
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