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Technical Supervisor Resume Example

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TECHNICAL SUPERVISOR
Professional Summary

Innovative Compliance Officer offering expertise in regulatory compliance, audit procedures and project management. Strong history of providing excellent team leadership and management training programs to foster staff development. Outstanding program management capabilities with advanced knowledge in supervising business lines, compliance teams and audits. Proficient in current regulations, standards and best practices. Analytical and detail-oriented professional focused on making sure products meet all relevant domestic and international regulatory requirements. Methodical and objective with good judgment and sound critical thinking and problem-solving abilities.

Accomplishments
  • Evaluated and implemented sustainable quality, safety and security principles and practices for biomedical diagnostic and research laboratories.
  • Vetted, developed, implemented, trained personnel on and provided oversight of an electronic quality management system, equipment, and inventory management system.
  • Developed, implemented, and performed quality and safety initiatives for training and education.
  • Testing supervision of personnel and day to day tasks for both serology and molecular testing.
  • Experienced communicating, coordinating, implementing, and monitoring of quality and safety for essential stakeholders with the clients, study sponsors, regulatory agencies and in academia. Stakeholders include Clinical Laboratory Improvement Amendment (CLIA), Clinical and Laboratory Standards Institute (CLSI), Food and Drug Administration (FDA), American Association of Veterinary Laboratory Diagnosticians (AAVDL), Institutional Biosafety Committee (IBC), Institutional Review Board (IRB), and the United States Department of Agriculture (USDA).
  • Knowledge in serology, virology, diagnostics, molecular, toxicology and federal compliance regulations and requirements for human and animal clinical diagnostic samples and vaccine trials (GLP, GCLP, GCP, GMP, CLIA, CLSI, BMBL, USDA, WHO, EPA, ISO 17025, and AAVLD).
Skills
  • Operational budget forecasting
  • Quality Management
  • Audit Coordination
  • Systems Analysis
  • Staff training and development
  • Employee Supervision
  • Data Analysis
  • Quality assurance background
Work History
Technical Supervisor , 04/2020 to 05/2020
Kansas State University – Manhattan, KS
  • Oversaw variety of projects, including budgets, milestones and team performance.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Allocated resources for optimum coverage and effectiveness.
  • Produced documentation on latest updates as well as reports detailing findings and recommendations.
  • Calibrated, maintained and operated equipment for maximum performance.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Reviewed technical documentation to complete equipment maintenance and repair.
Research Compliance Coordinator, 06/2002 to 05/2020
Kansas State Univeristy – Manhattan, KS
  • Improved quality processes for increased efficiency and effectiveness.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Adhered to all legal, safety and health standards.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Increased customer satisfaction through adherence to all quality standards and customer requirements.
  • Evaluated quality problems and performed CAPA investigations to identify and resolve issues.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Enhanced regulatory, strategic and operational performance to keep in alignment with deadlines.
  • Managed quality programs to reduce overdue compliance activities.
  • Enhanced accountability and responsibility for compliance by efficiently allocating tasks such as assessments, mitigation, monitoring and auditing.
  • Scheduled and conducted evaluations of company policies, procedures and internal control structures.
  • Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
General Supervisor, 12/1995 to 06/2005
Kansas State University – Manhattan, KS
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Developed technical solutions to diverse operational problems.
  • Oversaw variety of projects, including budgets, milestones and team performance.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Calibrated, maintained and operated equipment for maximum performance.
  • Allocated resources for optimum coverage and effectiveness.
  • Formulated plans for improving procedures, training and processes.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Managed team of personnel focused on implementing resolutions and updates.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Contributed to development, implementation and execution of maintenance programs.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives.
  • Planned project resources by assigning funds, materials and staff throughout lifecycle of projects.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Education
Bachelor of Science: Biology, 05/1995
Kansas State University - Manhattan, KS
Certifications

Lean Six Sigma Master Black Belt

Affiliations

American Association of Vet Laboratory Diagnosticans

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Resume Overview

Companies Worked For:

  • Kansas State University
  • Kansas State Univeristy

School Attended

  • Kansas State University

Job Titles Held:

  • Technical Supervisor
  • Research Compliance Coordinator
  • General Supervisor

Degrees

  • Bachelor of Science : Biology , 05/1995

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