Technical Specialist with more than 9 years’ experience in technical and customer support roles to deliver IT Support Services. I have been experienced on Server Administration, IBM Domino Administration, System Integration and IT infrastructure management. I have performed on different platforms, extensively on messaging platform “IBM Lotus Domino” and have worked on different projects to deploy setup new Servers, Upgradation & migration of Servers for large IT Infrastructure environment.
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- Providing messaging support on Domino Servers & application databases.
- Upgradation, installation and migration of IBM Domino Servers
- Domino Servers monitoring and administration.
- Provide root cause analysis, handle escalations and critical issues..
- Notes database management (quota size, fix corrupt databases, archive & removal).
- Monitoring of replication, mail routing (SMTP & NRPC) and server task.
- Domino Directory management (Person document, Server document and configuration).
- Handle escalations and co-ordinate with stakeholders to resolve the issues.
- Co-ordination with team members & Stake-holders
- Prepare and submit reports (Weekly, Monthly)
- To prepare and submission of technical documentation
- Prepared the messaging architecture design and complete solution document.
- Prepare plan of action to execute activities with schedule.
- Installation and configuration of IBM Domino Servers on Windows/Solaris platform.
- Migration and Upgradation of Lotus mail servers to new hardware.
- Create policies, server connection document & configuration settings of servers.
- Upgradation of mail file templates & change in ODS.
- Maintenance of databases (Fixup, Compact, Updall).
- Configure DAOS and Transaction logging.
- Setup mail routing topology (Notes & SMTP) & connections for replication schedule.
- Configuration Domino Web Server Configuration.
- Setup and management of Lotus Traveler server & Sametime Standard Server.
- Prepare and submission of technical documentation.
- Co-ordination and customer satisfaction
- Lotus Domino Server Administration
- Check mail routing, connectivity & running tasks on Domino Servers.
- Create/Modify /Delete/ Troubleshoot documents in Domino directory.
- Creation & deletion of user id file, mail databases & groups on Domino servers.
- Monitoring of Replication, administrative process, and other necessary server tasks.
- Fix up of corrupt databases & manage access control list for databases access.
- Support to Lotus Notes Client.
- Windows Server management (Active Directory, DNS, DHCP).
- System management, networking, LAN, WAN.
- Lotus Notes Client management.
- Antivirus server management.
- Local or Network printer setup & configuration.
- Assets (hardware/software) inventory management.
Computer Engineering
Computer Engineering
Research & Development
Teaching & Trainings
System Troubleshooting
Internet Social Networking
Lotus Domino , Active Directory, Antivirus, Client management, Database management, DHCP, DNS, Inventory management, ITIL, LAN, Lotus Notes, Microsoft Outlook, Networking, Solaris , System Integration, TCP/IP, Team management, Technical documentation,
- Personal Information Name: JessicaClaire Father's Name: Sh. Daulat Ram Date of Birth: 24-11-1982 Marital Status: Married Nationality: Indian Correspondence Address: H.No-2, Block -17, Geeta Colony, Delhi - 110031. Permanent Address: V.P.O Kuthera Kherla, Una Road, Tehsil Amb,
- Dist. Una, Himachal Pradesh.
- Declaration: I hereby declare that the above-mentioned information is correct up to my Knowledge and bearing the responsibility for the correctness of the above-mentioned particulars. Place: New Delhi Date: (JessicaClaire)
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School Attended
- The Institution of Engineers , Kolkata
- Dr. B.R Ambedkar Govt. Polytechnic College
Job Titles Held:
- Technical Specialist
- Senior Engineer
- IT Engineer
- IT Support Engineer
Degrees
- Degree in Engineering.
- Graduate Degree
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