Flexographic and Letterpress Printing | Print and Pre-Press Production Management | Technical Sales Proactive and self-directed professional, with extensive digital print industry experience, combines consulting, technical support and sales skills to drive revenue and improve processes. Collaborative team leader evangelizes product offerings and benefits clearly while revealing client pain points and overcoming objections. Highly motivated leader has been recognized for top technical and sales results and brings interpersonal skills that build relationships and credibility quickly to gain trust and buy-in from clients and members of cross-functional teams at all organizational levels. Coaching and Team Building * Time Management * Team and Client Training * Customer Service Statistical Process Control (SPC) * Territory Growth * Quality Assurance * Cost Control * Waste Reduction Environmental Control Regulations * Three FIRST Operator Certifications * Documentation Graphic Design * Sales Presentations * PC/MAC * HAZMAT Transportation * Project Coordination CERTIFICATION FLEXOGRAPHIC TECHNICAL ASSOCIATION Flexographic Image Reproduction Specifications & Tolerances (FIRST) Press Operator, Prepress Operator and Implementation Specialist Certificates
Technical Sales Representative January 2008 to January 2014ANDERSON & VREELAND, INC － Atlanta, Georgia
Called on company owners and production managers to foster client relationships, provide technical consulting and promote sales of printers, paper, ink and software for the leading supplier of flexographic platemaking equipment to the graphic arts industry.
Identified cross-sell opportunities and developed targeted plans to land new business within multistate territories spanning central and southern US.
Used EFI, EPSON, ESKO, KODAK, SALESFORCE, X-RITE, QEA, and AS/400 CRM software to demonstrate technical solutions and track client contact.
Considered a territory "fixer" and transferred twice to tackle struggling territories; transformed sales in company's largest territory from lowest sales margins to top 2% performance while managing a two-rep territory solo by leveraging deep production and equipment knowledge to close deals Converted label manufacturing client's operating system from analog plate processing to digital printing; set up laser printing system and demonstrated operating procedures to staff Strategized with clients to develop payment schedules that resolve past-due bills while enabling equipment purchases to facilitate normal business operations Acknowledged repeatedly for sales accomplishments with retreats, visits to national headquarters and recognition at national sales meetings for top sales within large territories.
Digital Pre-press Manager January 2003 to January 2008SPECIALTY PACKAGING / WEYERHAEUSER － Tucker, Georgia
Ensured safety and quality while driving press print production and serving as the digital plate processing specialist.
Conducted workflow analysis to measure and control pre-press weak points with statistical process controls.
Hired and mentored team of operators and plate makers; developed and improved job functions to grow capacity while controlling costs.
Created and developed training program with standard operating procedures to ensure quality control.
Software - Outlook, Excel, Word, PowerPoint, Access, Publisher as well as Adobe Illustrator, Photoshop and InDesign.
Analyzed production data to reduce waste and improve production quality on three teams while coaching and developing staff to undertake higher-level opportunities Recognized with a Safety Award for zero workplace accidents Promoted from Production Team Manager, Specialty Packaging Division Developed packaging processes and procedures from a startup division to 24/7 operations.
Oversaw day-to-day operations and monitored employee Safety, Production, Quality, Human resources.
Directed team training, leadership development and scheduling.
Implemented press setup changes to reduce down time 10% and altered plate processing to control quality measurements and reduce defects 50% Frequently covered for transportation managers during absences; navigated delivery logistics to maintain production schedules and avoid delays Worked closely with All suppliers DuPont, MacDermid, Flint, Asahi, Esko, Kodak/Creo.
Flint Ink, Sun Chemical Ink Set up training program with reliable methods that maintain quality control.
Developed productivity chart to control weak points in the pre-press using statistical process control.
Business Management CertificateGwinnett Technical College
A+ and Network+ Certificates - CompTIA 7 Habits of Highly Effective People - Stephen Covey QIA Storyboards - Weyerhaeuser COMMUNITY First Degree Black Belt Instructor - Stone Mountain Martial Arts Center
Business Management Certificate A+ and Network+ Certificates - CompTIA 7 Habits of Highly Effective People - Stephen Covey QIA Storyboards - Weyerhaeuser COMMUNITY First Degree Black Belt Instructor - Stone Mountain Martial Arts Center
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