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Technical Sales Representative Resume Example

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TECHNICAL SALES REPRESENTATIVE
Summary

Focused and driven sales professional offering over twelve years of experience in relationship building, account retention and profit/sales growth. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients. Skilled in implementing pricing strategies, developing territories and revealing customer needs to deliver solutions.

Skills
  • Sales territory growth
  • Extensive CRM/CMS experience utilizing SAP, Maximizer & Salesforce
  • Ability to quickly learn new product lines and apply them to a multitude of industries
  • Solid understanding/experience of the relationship between dealers/rep firms and manufacturers
  • Sales process engineering
  • Profit and revenue-generating strategies
  • Key account development
  • Consultative and relationship selling
  • Service-driven sales
  • Rapport and relationship building
  • Experienced in solving challenging engineering applications
  • Time management
  • Experienced in conducting presentations/training in Spanish for Latin American customers
Experience
Company Name | City, StateTechnical Sales Representative12/2019 - 08/2020
  • Primary responsibilities included both generating new accounts through lead follow up and the effective management of existing customer accounts.
  • Responsible for direct sales of Anton Paar laboratory instrumentation to customers in the Central TX region.
  • Visited customer sites on a regular basis to give sales presentations, perform instrument demonstrations and train customers on the correct use of their instrumentation used in a wide range of applications.
  • Used SAP to continuously update leads, scheduling of demos, training, customer/prospect contact information, market segmentation, etc.
  • Rebuilt a territory that lacked representation for a lengthy amount of time
  • Increased territory sales from last place on sales team, to second highest in team sales over two quarters
  • Set national record for lead-shares, and continued first place position throughout tenure
Company Name | City, StateVice President of Sales03/2007 - 12/2019
  • Strengthened revenue opportunities by developing sales strategies based on industry trends and competitor analysis.
  • Improved profitability by developing pipeline utilizing multiple marketing channels and sales strategies.
  • Drove business development by cultivating strong supplier relationships and executing benefit-oriented sales presentations to prospects.
  • Sold multiple product lines across the Western Hemisphere.
  • Increased repeat customer base by maintaining relationships with all clients independent of their purchasing volume.
  • Planned and developed strategies to increase sales and territory through marketing, negotiations and staying ahead of developing trends within various markets.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Profiled, targeted and prospected territory within and beyond. existing customer base.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues, and was always available to customers(including holidays, weekends and all hours of the day/night).
  • Positively impacted business and informed customers, both current and potential, through several educational events per year.
  • Saved costs by effectively negotiating credit processing fees, standardizing travel and entering into loyalty programs that reduced operating overhead of the company.
  • Added start-up, training and test method development offerings to increase revenue.
Company Name | City, StateHeadwaiter, MOD, Banquet Captain, Bartender03/1997 - 09/2009
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Managed 4-20 servers depending on area assigned.
  • Trained 1,000+ servers and/or bartenders.
  • Set-up and organized catered events of up to 1,000 guests.
  • Rewrote and implemented new hire training materials.
  • Worked with management to implement policies that raised annual sales from $4M to $10M+.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Education and Training
The University of Texas | CityBachelor of Arts in Government01/2005
  • Business Foundations & additional Business Foundations certificate from McCombs School Of Business-University Of Texas At Austin
  • Multiple factory trained certifications from manufacturers represented
  • Highest global sales for Brookfield Engineering(all years while employed at JD Instruments).
  • Consistent Top 10 dealer awards for multiple manufacturers represented
Accomplishments

Increased sales from $800K to $6M+ annually

Expanded Brookfield territory by 7 U.S. states, a Canadian province, as well as the addition of Argentina

Discovered and corrected accounting errors by a manufacturer that led to the recovery of $150K+ in lost revenue, and as a result protecting hundreds of thousands of dollars in future revenue

Multiple salesman and/or sales team of the year awards from Brookfield Engineering(laboratory and process viscometers/rheometers)

Successfully negotiated with manufacturers for higher commission rates, as well as the addition of commissions on all parts sold within the territory

Negotiated the addition of multiple manufacturers to increase revenue

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Resume Overview

School Attended

  • The University of Texas

Job Titles Held:

  • Technical Sales Representative
  • Vice President of Sales
  • Headwaiter, MOD, Banquet Captain, Bartender

Degrees

  • Bachelor of Arts in Government

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