technical project manager document management resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Focused Project Manager knowledgeable about Technology Projects, Systems and Compliance. Experienced in directing co-location project teams and keeping efficient production in accordance with quality standards. Applying creative and analytical approach for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Ability to effectively manage stakeholder engagement, team productivity and communication. Mentoring, training and empowering the team to excel in its performance. Talented in personnel and deployment management, training programs, continuous learning support.

  • Stakeholder Relations
  • Systems Integration
  • Strategic Planning
  • Product Development
  • Business Process
  • Scope Control
  • Analytical Skills
  • Quality Assurance
  • Risk Management
  • Coordinating Training
  • Training Initiatives
  • Training Programs
  • Leadership Experience
  • Project Management Experience
  • Change Management
  • Manufacturing
  • Continuous Improvement
Work History
Technical Project Manager - Document Management, 01/2019 to 10/2019
DOW ChemicalsCity, STATE,
  • Project Manager for Document Management systems within Engineering Services IT division. Managed small- and large-scale projects from initiation to closing. Communicated project plans and progress to key stakeholders, operational and technical resources.
  • Directed EDMS configuration for multiple Capital Projects units, balancing Stakeholder Requirements and Compliance Standards.
  • Produced cost savings analysis reports at each milestone, updating customers and senior leaders on progress and roadblocks.
  • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Managed project initiated from retirement of drawing management database. Planned and executed migration of operational drawings into drawing management system. Designed user portal to match requirements, migrating AsBuilt drawings into EDMS without disruption to business operations.
  • Lead multiple co-located projects to implement customizable EDMS workspaces used by Capitol Project and Plant Operations, developing guidelines that flex to meet situational needs but maintain compliance
  • Managed Integrity and Compliance project for design and implementation tool to guide users through compliance process for requests for systems access. The tool validated users identification, leading through export control compliance process based on their country of origin.
Document Control Systems Lead, 05/2016 to 12/2018
Centurion Pipeline LPCity, STATE,
  • Coordinated the implementation of enterprise document management system. Initiated projects, including managing costs, schedule and performance.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and enhancement.
  • Managed projects for design and implementation of company Operational Assets Library and Operations AsBuilt Drawings. Organized project team tasks, adhering to project management plan, reported progress to stakeholders
  • Lead project initiated to enhance stakeholder experience by integrating Asset & AsBuilt libraries with GIS maps.
  • Assembled business cases for implementation, enhancement, migration, integration or retirement of software applications.
  • Provided effective solutions and guidance to project teams on best practices of content management systems and procedures that are intuitive to business community.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.

Centurion Pipeline, subsidiary of Oxy prior to 2018 sale to Lotus Midstream

Project Document Controls/Quality Manager, 10/2005 to 01/2016
UniversalPegasus InternationalCity, STATE,
  • Analyzed business case or user stories into design, scoping, implementation, testing and deployment needs to define project requirements.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Interviewed, hired, trained and mentored employees by coaching daily, leading performance reviews and offering constructive feedback.
  • Facilitated best user experience through continuous support, training classes, improvements and communication of system changes.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Increased quality assurance by developing standards and architectural governance and implementing best practices.
  • Lead implementation of enterprise document management system software to enable centralized management of project controls
  • Coordinated projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
  • Led controls and quality change management process services.
  • Drafted document and information management policies to streamline introductions of new software and systems.
  • Managed vendor contracts and relationships through collaboration to maximize cost-effectiveness, optimize delivery schedules and maintain service standards.
  • Directed initiatives to automate vendor data and maintain controls to smooth validation and acceptance processes.
: Secondary Education, Expected in to Texas A&M University - Kingsville - Kingsville, TX
Additional Information
  • ·Experienced in FileNet P8, Fusion, McLaren, Newforma, Synergis Adept, Content Collector, Data Capture, OpenText, Capture Perfect, Capture Professional XP, SAP, Oracle, Bluebeam, Adobe Professional, Adobe DC Suite, Adobe Captivate, UPK Training, SQL Management Studio, Microsoft 365, Visio, SharePoint, Excel, Word, Power Point, Outlook
  • Extensive knowledge of Content & Information Management, Engineering Processes and Documentation, Software Application Development, Project Management, Business Processes & Information Management
  • Subject matter expert in all components of Enterprise Content Management Systems, Business Process Improvement, Project and Document Management

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Resume Overview

School Attended

  • Texas A&M University - Kingsville

Job Titles Held:

  • Technical Project Manager - Document Management
  • Document Control Systems Lead
  • Project Document Controls/Quality Manager


  • Some College (No Degree)

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