Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished project management professional with a successful broad-based career defining and guiding the implementation of industry best practices, standards, processes, and tools to strengthen organizations and drive competitive growth. Extensive expertise in leading and delivering cross-functional transformational solutions. Demonstrated knowledge of project life cycle methodologies with experience in developing and implementing leading-edge strategies for large-scale enterprise initiatives. Proven ability to navigate complex situations while prudently mitigating risks, identifying value creation opportunities, and building strategic partners.

Core Qualifications
  • Contract negotiation
  • Team leadership
  • Program implementation
  • Project management
  • Budget administration
  • Market research
  • Client relations
  • Regulatory compliance
10/2014 to 08/2015
Technical Project Manager Mantech International Corporation Newport News, VA,
  • Investigates development tools and current practices within the services group.
  • Consolidates and aligns work processes across teams using project management tools.
  • Plans, tracks, and monitors development and execution of software products onto cohesive platforms.
  • Drafts and maintains technical documentation for team website.
06/2012 to Present
Project Manager & Technical Librarian University Of Kansas Lawrence, KS,
  • Assisted Director with operations and management of LOCKSS and CLOCKSS programs.
  • Facilitated communication between engineers, upper management, and partners.
  • Managed and tracked staff workflow and software design using project management tools.
  • Engaged appropriate staff to solve problems.
  • Analyzed and disseminated complex reports.
  • Successfully conceived and redesigned the LOCKSS Program website.
  • Drafted technical documentation for annual audit.
01/2010 to 03/2012
Graduate Research Assistant Saic Saint Louis, MO,
  • Researched and analyzed complex social science data for the Dissemination Information Packages for Reuse (DIPIR) project.
  • Wrote and fact-checked autobiographical content for the Law School's alumni website.
  • Wrote proposal for an Open Educational Resources (OER) Marketplace web portal for the OER Initiative program.
06/2011 to 12/2011
Web Client Content Specialist Gympass Milan, TN,
  • Rewrote internal instructional manual for Archive-It, a subscription-based web content preservation service.
  • Designed architecture and drafted training materials for Archive-It clients and partners.
06/2010 to 08/2010
Project Coordinator State Of New York Brooklyn, NY,
  • Designed modules for Community Cataloging Project, a collaborative initiative to foster better content management practices through shared tools and knowledge dissemination.
  • Assisted in on-site visits to evaluate digital content for clients.
  • Drafted recommendations.
05/2009 to 06/2010
Video Technology Intern WITNESS, Inc City, STATE,
  • Digitized and archived 300+ audiovisual files documenting human rights abuse around the world.
  • Migrated content into customized databases and tracked all in-house video archive records in custom database.
  • Maintained and created file metadata.
  • Selected and edited raw video for annual WITNESS Gala.
  • Worked with IT team to design and lead weekly staff technology trainings.
02/2008 to 2009
Web Content Manager Integrative Nutrition, Inc City, STATE,
  • Produced and managed training materials for the Distance Learning Program and revised and co-wrote the 2009 Student Training Manual.
  • Successfully conceived and managed the New Student Referral Rewards Program website.
  • Oversaw and maintained financial and customer data across a variety of software programs.
  • Evaluated, interviewed and hired five employees, including an in-house attorney.
  • Drafted press releases and content for web-based marketing campaigns.
11/2005 to 02/2008
Investigator NYC Civilian Complaint Review Board City, STATE,
  • Independently managed and conducted investigations of 50+ case docket of civilian allegations of police misconduct for the largest civilian oversight agency in the United States.
  • Conducted interviews, performed field work, and analyzed complex records to gather and build evidence for each case.
  • Drafted recommendations based on findings of fact in concise closing reports to the Board.
Expected in June 2016
Stanford Advanced Project Management Program:
Stanford University - Palo Alto, CA
Expected in April 2012
M.S: Information Technology
University of Michigan - Ann Arbor, MI
GPA: Managing Electronic Records) Scholar Cum. GPA: 3.87

Information Technology Managing Electronic Records) Scholar

GPA: 3.8

Expected in May 2005
B.A: Sociology
Keene State College - Keene, NH

Cum Laude

Professional Affiliations

Project Management Institute (PMI)

Stanford Advanced Project Management Program

Association of Research Libraries (ARL)

USA Cycling


Content management, work process implementation, technical documentation, training materials, technical writing, grant writing.

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Resume Overview

School Attended

  • Stanford University
  • University of Michigan
  • Keene State College

Job Titles Held:

  • Technical Project Manager
  • Project Manager & Technical Librarian
  • Graduate Research Assistant
  • Web Client Content Specialist
  • Project Coordinator
  • Video Technology Intern
  • Web Content Manager
  • Investigator


  • Stanford Advanced Project Management Program
  • M.S
  • B.A

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