Experienced in deployment of infrastructure and software projects regionally, nationally and internationally. Possesses a good understanding of project methodology and provides effective leadership for implementation. Proficient in the use of various tools, including:
Projects include: Phased roll out of new Cisco IPT telecommunications solution and router replacement for 500+ branches, Roll out of MS AD Certificate Services for Comerica Internal Devices, On Net Audio Conferencing, Integration to ServiceNow for IT Asset Management, Test Data Privacy Analysis Only and more.
Manage PMO processes required for gates, decommission of equipment, production certification, etc.
Manage schedule, team SharePoint, and all team, branch and client communications.
Facilitate all project associated meetings.
IT PROJECT MANAGER06/2014 － 09/2014ALLY FINANCIAL
Develop process for patch and vulnerability management of Ally Financial servers and associated applications.
Review open vulnerabilities and determine plan for remediation with various teams.
Act as liaison between Technology Infrastructure and Risk Management Business Units to get open vulnerabilities remediated within timeframe outlined in Ally security policy.
Accomplishments Include: Reduced open vulnerabilities from 2013 annual penetration test to 2014 annual penetration test by over 66%.
Completed and communicated remediation process by combining processes already utilized with new processes.
IT PROJECT MANAGER 05/2013 － 06/2014HEWLETT PACKARD
In house application development project called "Quick Provisioning", which substantially decreases the build time of servers for HP accounts (automation).
Manage team of 6 developers, 2 engineers and 1 software architect to get application into production using requirements developed earlier in process.
Act as Quick Provisioning Project Manager for transition into HP tools for ongoing (Sustain) support.
Work with team to estimate effort and prioritize features for pilot, General Availability and future releases.
Communicate progress with leadership and align developers' workload with leadership expectations.
Work with outside teams to determine what steps of the build process can be automated.
Determine and Document process flow for onboarding accounts into the Quick Provisioning application.
Work with Account team to obtain required technical information and coordinate test and live builds.
Developed and maintain Account facing SharePoint site for communications between accounts, HP internal teams and Quick Provisioning team.
Accomplishments Include: Delivering Quick Provisioning Initial Release and successful pilot program.
IT PROJECT MANAGER09/2011 － 04/2013MYCROFT, INC
Project: Ensure all Privileged ID's are created and tracked for audit purposes prior to server stand up for move of two data centers for client (Ally Bank) (1,500+ servers).
Work with Active Directory team, midrange engineering and Project Management teams to develop "end to end" process for the creation of Privileged ID's/Active Directory groups/UNIX accounts.
Serve as primary customer contact and liaison.
Coordinate resource allocation with Mycroft Resource Management team (5 team members).
Facilitate meetings to obtain status updates and flush out any new agenda items.
Provide regular written status reports to the Project Management Office and customer regarding project updates, problems, schedule changes, etc.
Additional Project: Worked as Sustain (operations) PM for software upgrades and application onboarding to Enterprise Identity and Access Management System.
Accomplishments Include: Created successful process and communication plan to create groups and privileged ID's to be used by 140 different application teams.
Project completed under budget.
Created a Transition to sustain project plan (and associated documentation) that was included in the customer's template documentation to ensure Sustain team requirements would be addressed prior to transition.
Designed Team Room (SharePoint) site for new project team.
Education and Training
Bachelor of Business Administration:BAKER COLLEGEGPA: 3.52/4.0
PMI Great Lakes Chapter, Meeting Director
Clinton Township Area Optimist Club, VP, Secretary, Board (2004-2012)
Shelby Township Area Optimist Club
Comerica Bank Green Team
Project Management, telecommunications, CAPPM, SharePoint, MS Project, Infrastructure, IdM