Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Technical data reporting
Project organization
Technical support services
Technical solutions development
Supporting projects
Technical document reading
Project lifecycle
Technical direction
Project tracking
Technical documents comprehension
Project management expertise
Project execution coordination
Project-based learning
Technical specification adherence
Project management experience
Project documentation
Project milestone monitoring
Technical and diagnostic support
Technical specification updates
Project strategy
Coordinating project schedules
Technical services
Leading projects
Special project coordination
Project development
Project goals and milestones
Project assistance
Interpreting technical documentation
AS/400
Coordinating projects
Report and technical writing
Technical infrastructure migration
Project plan understanding
Life cycle project management
Experience
04/2018 to 12/2019Technical Project Manager 4Comcast | Dallas, GA,
Created agendas and communication materials for team meetings.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supported lines of business department by compiling paperwork and taking detailed meeting minutes.
Collaborated in development of departmental procedures.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Performed product upgrades to the most recent version for the following products supported by Wells Fargo: Apache, Apache HTTP, JBoss, Java, Tomcat, WebLogic and Wildfly utilizing PAC2000 to create and submit the change request
Performed product, instance ID, binary path and configuration path TAR / ZIP / REMOVE for non-compliant, inactive and / or no longer in use items by utilizing PAC2000 to create and submit the change request
Managed the progress of each Change Request submitted to PAC2000
Communicated to the line of business contact the status of each Change Request submitted on their behalf and the next steps
Closed each request that was submitted in PAC2000 after the line of business has confirmed no negative impact has been identified
04/2016 to 10/2017Technical Project Manager 5Leidos | Silver Spring, MD,
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Worked with various line of business partners to provide infrastructure support for applications under Consumer, Corporate, Lending, Securities, Wealth, Wholesale and WIM
Determined with the line of business the best business approach to address each environment that is being requested for Upgrade and / or TAR / ZIP / REMOVE
Ensured products that are being utilized by the line of business are compliant based on Wells Fargo standards
Performed product upgrades to the most recent version for the following products supported by Wells Fargo: Apache, Apache HTTP, JBoss, Java, Tomcat, WebLogic and Wildfly utilizing PAC2000 to create and submit the change request
Performed product, instance ID, binary path and configuration path TAR / ZIP / REMOVE for non-compliant, inactive and / or no longer in use items by utilizing PAC2000 to create and submit the change request
Managed the progress of each Change Request submitted to PAC2000
Communicated to the line of business contact the status of each Change Request submitted on their behalf and the next steps
Closed each request that was submitted in PAC2000 after the line of business has confirmed no negative impact has been identified
04/2014 to 10/2015Technical Project Manager 5Wells Fargo Bank | City, STATE,
Earned reputation for good attendance and hard work
Managed a small portion of servers that required Disk Space Remediation to allow OS PATCH updates to occur and maintain Compliance and Standard for roughly (in total) 3000 Windows, UNIX and Storage servers
Created Change Request through PAC2000 for servers meeting the qualifications for Disk Space Remediation per guideline provided by Senior Leadership
Worked with Line of Business to determine scheduling of Change Request as not negatively impact customer usage during business hours
Worked with Engineers to develop and create Work Orders for Disk Space Remediation
Reviewed and approved Change Request in PAC2000 for Server Decommission
Analyzed server information provided in Change Request from Line of Business for server(s) decommission
Initiated and maintained Project Tracking Portal (PTP) request for server decommission and reporting to Lines of Business and Management
Utilized other tools such as: EACO Reporting for server analysis, C:/ to ping server to validate if responding, STSP for milestone tracking of project (decommission) progress, LNS for Host Name and IP Reclaim and any other tool as it relates to communicating and tracking a project progress
08/2013 to 03/2014Change ManagerBank Of America | City, STATE,
Inputted customer data into designated system, safeguarding financial and personal information to avoid breaches
Managed 5 small projects simultaneously while providing excellent leadership through communication and coordination skills
Provided detailed deliverables as well as managed work breakdown structure and lead project meetings
Ensured all operations and servicing procedures and preparation tasks were completed
Demonstrated an understanding of customer’s tactical goals and effectively participated in the development and implementation of business solutions
Managed project risk through comprehensive mitigation assessment and planning techniques
Actively managed the work efforts of multiple functional resources through the project plan
Developed documentation; monitors and reports project status; assesses the effectiveness and accuracy of documentation
Initiated and maintained reporting relationships with project stakeholders including team members, peers, managers, customers, and other affected departments to coordinate efforts across multiple business units and ensured continuous efficient management of projects; gathers input and feedback
Effectively assisted in directing both internal and external resources to achieve business solutions within project guidelines
Education and Training
Expected in 05/2003Bachelor of Science | Business Administration And Managed Info SystemsPfieffer University, Charlotte, NC, GPA:
Expected in 05/2020Cyber Security Boot Camp Certification | Cyber SecurityUniversity of North Carolina At Charlotte, Charlotte, NCGPA:
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