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technical project manager resume example with 15 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Around 14 years of experience in IT industry of which around 11 years of onsite working experience for the client AT&T. Around 14 years of experience in Telecom Domain. Extensive experience in preparing project reports and presenting it with the required stakeholders Extensive experience in Agile development methodology and project planning through Jira, Confluence control tools Involved in all phases of SDLC from analysis, design, development, testing, implementation and maintenance with timely delivery Leading and managing projects involving warehouse like snowflake Proficiency in design for clients from initial project design, project scoping, and requirement definitions to final delivery and prepared project initiation documents Extensive experience working in waterfall and agile projects Experience in leading team for cloud migration in Azure Experience in managing project that needs communication with external vendors and various stakeholders Strong experience in Kafka implementation for continuous streaming data in snowflake Knowledge in writing and managing AZ Copy, vsql, tpt and bteq scripts for snowflake migration from Teradata and Vertica Experience in implementing new environment in Azure with terraform configuration for running pipeline and managing pipelines for application deployments Cloud and product Migration planning and support for AT&T DATA, MVHS and OMD applications. Experience in CI/CD using ATT Eco pipeline, Azure devops Managed team in cloud migration project from legacy application to Azure Managed large and complex project initiatives including software development, infrastructure and enhancement level projects Knowledge and experience in various areas of Telecom Domain like Mediation and Invoicing Applications Identify issues proactively and impacts to the project deliverables and communicate with all stakeholders on mitigation of the same Experience working in application based on microservice architecture

Skills
  • Technical Skills
  • Operating Systems
  • Dos, Windows 98/NT/2000/XP, HP Unix and Linux platforms, Sun Solaris
  • Languages
  • SQL, TSQL, PL/SQL, XML, HTML, C, C++, Unix, Perl, NLP
  • Databases
  • Oracle11/10g/ 9i/ 8i/8/7.3 and MS-Access, Teradata, Vertica, Snowflake
  • GUI
  • Openet FusionWorks, Developer/2000(Forms 9i/6i/5.0/4.5& Reports9i/6i/3.0/2.5)
  • Web Related
  • HTML, WebLogic 8.1, Tomcat
  • Cloud Computing
  • Azure, Snowflake
  • Domain Knowledge
  • Telecom
  • Tool
  • JIRA, Confluence, Oracle Enterprise Manager, Aqua Data Studio 6.0, SQL Loader, Billdats, Hobbit, Introscope, Netcool, TWS, Oracle Weblogic console, Jenkins, Centops, Microservice Kubernetes, ELK, Elastalert, Grafna, GIT, Terraform
Experience
04/2018 to Current
Technical Project Manager Comcast Quincy, MA,
  • And Responsibilities
  • Extensive experience of leading and executing multiple IT projects with experience in all aspect of software project lifecycle including Agile, scrum
  • Customized reports in JIRA for different teams to represent agile board project status and key metrics
  • Documented and helped establish company SDLC and other process in Confluence
  • Created reports and dashboards in JIRA to track hours and project status
  • Used JIRA to maintain product backlog and sprint backlog and to create and track user stories
  • Used Confluence tool to maintain project documents such as project plans, project scope and status reports
  • Implemented risk and quality management assessments
  • Strong organizational, analytical and problem-solving abilities
  • Command over project estimation in agile, scrum model
  • Monitored the development progress throughout project sprint to ensure scope and budget
  • Worked on SAFe framework with other scrum teams, attended meetings to coordinate dependencies across various other scrum teams
  • Worked with RTE, system architects and system team for infrastructure requirements and to support integration testing
  • Removed team impediments on daily basis to meet sprint deliverables
  • Responsible for ensuring production availability and maintaining MTTR (mean time to resolve) within SLA
  • Responsible for identifying risks in production application proactively to eliminate possible issues
  • Coordinate with RTE and scrum manager on status and progress of deliverables for each iteration in every sprint
  • Manage task and stories for every iteration per track and making sure risk/issues identified proactively without impacting deliverables
  • Attend daily scrum meetings with RTE and scrum manager in presenting status and milestone of every sprint per PI in snowflake migration
  • Maintain and update milestone sheet for every application feature and track is progress
  • Identify risk proactively and plan for mitigation prior so not impacting deliverables
  • Maintain burndown sheet with status update of each PI progress and tracking deliverables
  • Involve in pre PI planning with list of all tables migrating to snowflake and come up with initial overlap analysis before in hand
  • Responsible for DDL data modelling and materialization of all tables getting migrated from Teradata/Vertica to Snowflake
  • Developing scripts for AZ copy LRF files into Azure ADLSg2 containers
  • Developing tpt, bteq, vsql scripts for copy/load data from Azure ADLS to Snowflake DB
  • Implemented Kafka solution for golden gate trail files into Snowflake staging tables
  • Implemented golden gate replicat process for converting into JSON files publishing through Kafka topic
  • Leading team for Azure migration from OnPrem to Cloud and also from Azure RHEL to CentOS
  • Experience working in terraform code, maintaining or updating code and building pipeline with ATT golden image for continuous deployment
  • Identify Azure vulnerabilities like Azure monitor log analytics, golden image updates, ASTRA monitoring and remediate
  • Experience working in terraform code, maintaining or updating code and building pipeline with ATT golden image for continuous deployment
  • Managed identity access management using Azure subscriptions, Azure Active Directory, AD connect and pass through authentication
  • Extensively worked with scheduling, deploying, managing container replicas using kubernetes and creating kubernetes clusters using helm charts
  • Identify Azure vulnerabilities like Azure monitor log analytics, golden image updates, ASTRA monitoring and remediate
  • Managing RBAC roles for Azure subscription, resource group, Azure devops etc
  • Implemented new environment in Azure with terraform configuration for running pipeline and managing pipelines for application deployments
  • Experience implementing CI/CD pipeline through Jenkins, Azure devops
04/2015 to 04/2018
Project Manager Engie Spokane, WA,
  • And Responsibilities
  • Active Participation in Preliminary discussion of the project with the core team to understand the business flow
  • Analyze the Business requirements
  • Creation of short interval schedule review document illustrating the detailed steps for the implementation of project
  • Walkthrough and review meetings with all the stakeholders of the project
  • Analyzing the scope of the new projects and providing an estimates
  • Daily tracking of the production issues, fixing and closing the tickets in timely manner
  • Root cause analysis on the critical production issues
  • Responsible for coordinating multiple projects from design to implementation phase towards business and organizational objectives
  • Responsible for giving training, mentoring and lead personnel within the team
  • Present monthly reports on the current project and other client issues
  • Responsible for interacting with various teams depending on the project needs and business requirements
  • Responsible for establishing and manage cost, and performance of various large projects
  • Responsible for architect design, development, testing and implementation of various new projects
  • Support of various network elements like HLR, HSS, SGSN for customer service users
  • Responsible for file transfer to various interfaces and making sure customer collection treatment and revenue
  • Support of customer device activation and making sure activation are properly happening
  • Support of activation of various prepaid pins
  • Support of various vendors like Incomm, Blackhawk and Blackstone to make sure pins are activated
  • Developed various automated tools like Echo for analyzing errors in logs
  • Implemented Aadya framework – NLP based chatbot functionality which will take user commands from chat messenger
  • Configured and implemented devops tools like Jenkins
  • Configured and implemented centops – Centralized operations for all production support tasks
03/2012 to 04/2015
Project Manager Engie Chicago, IL,
  • Roles and Responsibilities
  • Leading a Team of 6 members
  • Handling highly dynamic subscriber traffic network for end users and to ensure high availability of services by keeping all applications up and running 24x7
  • Analysis and fine tuning of Unix scripts, Oracle backend procedures and scheduling of customized jobs in case of any failures in the automated processes
  • Fixing FACT errors, establishing FACT processes for new environments and ensuring their proper functioning,
  • Responsible for identifying and resolving/mitigating any error occurring in the application performance
  • Effectively resolving issues of varying severity within accepted service levels
  • Usage trend analysis (using Gizmo and Data Garage)
  • Providing workarounds to showstopper issues instantly, to ensure business continuity and avoid potential revenue loss
  • Handling Triage/Outages, solving critical issues and getting quick technical resolution
  • Engage daily in internal issue reviews and client calls
  • Providing support in any Migration/CR/Deployment for validation of steps
  • Providing regular status reports to the management on application status and other metrics
  • Assisting in support hours and also off hours in production emergencies
  • Responsible for coordinating multiple projects from design to implementation phase towards business and organizational objectives
  • Responsible for giving training, mentoring and lead personnel within the team
  • Leading a Team of 6 members
  • Handling highly dynamic subscriber traffic network for end users and to ensure high availability of services by keeping all applications up and running 24x7
  • Analysis and fine tuning of Unix scripts, Oracle backend procedures and scheduling of customized jobs in case of any failures in the automated processes
  • Engage daily in internal issue reviews and client calls.
01/2008 to 03/2012
System Analyst Luxoft Dearborn, MI,
  • Responsible for building network elements within the Fusionworks 4.3 environment and cleanup of network elements in various mediation platforms
  • Responsible for testing configurations, network connectivity and initiating any network requests as necessary
  • Worked extensively in voice environment
  • Worked extensively in data environment such as sgsn, mmsc, ggsn, csg, smsc etc
  • Invloved in various patches in voice and data environment
  • Worked extensively in fusionworks production servers
  • Responsible for validating and developing Unix and sql scripts
  • Responsible for building a switch for collecting the billing files and transferring to the billing department.
Education and Training
Expected in 05/2008 to to
MS: Computer Science
University of Northern Virginia - ,
GPA:
Expected in 04/2005 to to
MCA:
Anna University - ,
GPA:
Expected in to to
Degree:
- ,
GPA:
Certifications
Oracle certified Associate, Oracle certified professional Type of Visa holding (if any) Green Card Holder

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Resume Overview

School Attended

  • University of Northern Virginia
  • Anna University

Job Titles Held:

  • Technical Project Manager
  • Project Manager
  • Project Manager
  • System Analyst

Degrees

  • MS
  • MCA
  • Degree

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