Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Technical Project Manager offering leadership experience, digital knowledge, and financial competence. Proven record of project tracking, on time delivery, budgeting, and problem solving to meet overall goals and deliverables. Strengths include Project Portfolio Management, Video on Demand structuring, Infrastructure Management and Mobile Application Management. Proficient with Microsoft Excel, Project, and Visio, CSS/HTML analysis and debugging, and Akamai CDN Management. Proven ability to lead, manage, and communicate at multiple levels within organization to effectively reach desired results and overall completion of a project.

Jira, Confluence, Agile and Waterfall Management, Visio, 5pm Web, Basecamp, Google Analytics, Mobile Apps, Omniture, Process Management, Risk Management, Time Management

Video Management: Brightcove, Multi-Platform Live & VOD Streaming, HLS, HDS, and Smooth Streams, Video on Demand, YouTube CMS

Development Tools: Amazon AWS, Charles Proxy, Contribute CS4, Drupal 6, Drupal 7, FileZilla, GitHub, Google Apps, JavaScript, Linux, Morello, MySQL, WordPress

Technical Project Manager, 09/2014 to Current
NokiaChicago, IL,
  • Responsible for development team tasks and stories during a projects lifecycle.
  • Utilize key tools for time management, delegating responsibilities, and measure key variables and velocity throughout a sprints timeline.
  • Work with Product Managers and Creative teams to ensure accurate requirements, project planning and burn down on bi-weekly and monthly basis.
  • Work with executive team on priorities of digital team for mocking and developing.
  • Managed digital teams in New York and Sweden on Rhythm Content Management System development to ensure project remains on track and stories are completed in orderly fashion.
  • Responsible for keeping stories organized, detailed and up to date.
  • Oversee development operation tasks involving AWS and server set up.
  • This also included maintenance and Jenkins server updates to ensure Quality Assurance accurate branch testing.
  • Managed Rhythm project using SDLC methodology in order to manage software lifecycle from training phase, into construction and finally the release phase.
  • Review and maintain technical requirements from product owners and stakeholders to establish scope as well as assign to development team.
  • Continued to work with product owners in maintaining requirements and technical documentation.
  • Act a liaison and primary contact between design, content, development, and executive sponsor teams to ensure requirement and scope remain on track.
  • Also was primary contact for Infor Sweden digital development team's tasks and story assignment and prioritization.
Senior Technical Project Coordinator, 01/2012 to 09/2014
  • Responsible for project intake, health, resource allocation, and risk assessment throughout a sprints and project lifecycle.
  • Utilize key PPM tools for time management, delegate responsibilities, and measure key variables and velocity throughout a sprints timeline.
  • Work with Product Managers to ensure accurate requirements, project planning and burndown on bi-weekly and monthly basis.
  • Established digital team project workflow to help organize development efforts and track real time status of all development work and operations.
  • Work with Video team for VOD content delivery and stream delivery for monthly live shows.
  • Project Manager for Digital Development Team for internal projects and operations.
  • Oversee developer tasks using agile best practices to ensure accurate coding, time management and positive sprint health.
  • Work closely with Product Managers to ensure requirements are accurate and project target dates are met on a bi-weekly and monthly basis.
  • Work with Development team, Database Architects and Quality Assurance Engineers to ensure projects remain on track and are delivered on time and project meets expectations.
  • Worked with executive management on preparation and delivery of Rolling Stones special event, hosted and maintained by WWE and Yahoo! technical teams.
  • Also managed communication between engineering, digital, television, CDN managers and executive teams to ensure all parties are informed and tracking concurrent events during show.
  • Manage communication hub for WrestleMania pay per view and WWE Network control center ensuring executive management is constantly informed of progress, analytics, and overall health of shows.
  • Led team members to ensure all consoles and devices are monitored accordingly and live streams are healthy.
  • Project Manager of Video Management System (VMS) re-launch for quick and simplified delivery of all video assets to internal and external partners such as Brightcove, YouTube, Akamai, Level3 and CSG.
  • System overhaul required architecture manufacturing, UX redesign, training of content managers and introduction of new features to support continually expanding devices and consoles.
  • Worked with digital team and external vendors on delivery of first WWE mobile applications.
  • Primarily responsible for setup, planning, QA and delivery of overall products.
  • Applications submitted include Apple, Android, Kindle, and Windows 8 smart phone and tablet devices.
  • Regulate and maintain digital pay per view experience as well as expansion of live streaming to Samsung Smart TV, Xbox360, PlayStation 3, Roku, Apple TV and mobile and tablet applications to ensure high quality experience for end users.
  • Lead for release of first responsive design for iOS and Android mobile and tablet devices.
  • Managed teams' expectations, planning, workload, and delivery of project.
Associate Quality Assurance (QA) Analyst, 09/2010 to 01/2012
, ,
  • Demonstrated progressive improvement starting as an intern and advanced to a full time position.
  • Worked closely with QA Engineers and developers to create and run test cases throughout desktop and mobile experiences.
  • Ran automated test scripts to increase testing time for several projects, including Drupal 6 & Drupal 7 site redesigns.
  • Reported and resolved multiple implementation problems on a daily basis.
  • Tested 2011 and 2012 WWE.Com webpage redesigns for enhanced user experience.
  • Implemented servers to test system functionality.
  • Worked on several team projects to assist with data migration, including migration of WWE pay per view platforms.
Bachelor of Science: Business and Technology, Expected in May 2011
University of Connecticut - Stamford, CT
GPA: GPA: 3.3/4.0
Business and Technology GPA: 3.3/4.0
Agile, Apple, bi, CMS, Com, content, Content Management, data migration, Database, delivery, executive management, fashion, features, UX, hub, JavaScript, Linux, Windows 8, migration, MySQL, Network, developer, Process Management, coding, progress, Project Management, project planning, Proxy, quality, QA, Quality Assurance, quick, real time, requirement, risk assessment, Risk Management, SDLC, servers, scripts, stories, technical documentation, phone, TV, television, Time Management, Video, view, Visio, VMS, workflow

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  • Technical Project Manager
  • Senior Technical Project Coordinator
  • Associate Quality Assurance (QA) Analyst


  • Bachelor of Science

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