Experienced technical project manager with over 6 years of experience in Telecommunication industry and meaningful hands on automation experience using RPA technologies .
Skills
Certified Blue Prism Developer ( Robotic Process Automation)
Certified SAFe® 4 AGILE
Hands on experience developing, deploying and auditing RPA softwares such as UIPATH, BluePrism, Softomotive tools
Familiar with other RPA /RDA automation technologies
Certified Tableau Desktop 10 qualified Associate.
Experience in programming Language such as SQL,JavaScript,VBA
Experience in Business Process Mapping (worked with Visio)
Familiar with process improvement techniques (Six sigma, Kizen)
Work History
Technical Project Manager ( Lead RPA Developer), 01/2018 to Current Aerojet Rocketdyne – Orlando, FL,
Lead and collaborating with business analysts to identify new process opportunities
Build High-Level architectural specifications, ensuring feasibility, functionality and integration with existing systems
Lead partnership with process owners and business partners to understand as-is process and design automation process flow using Visual tools like Visio
Implementing process automation solutions using RPA( BluePrism) /RDA (Softomotive)
Lead and collaborated in converting business requirements in to automation solution design
Directing and supporting team to generate detailed documents related to design, development and delivery of solutions like PDD,SDD,UAT test cases,PDI,ODI
Collaborated with other teams from concept to final delivery of solution
Creating proof of concepts to help business recognize feasibility of automation solution
Develop relevant use cases for clients engagements
Lead various responsibilities of project initiatives until project delivery and successful deployment
Manage and resolve issues that come up during development, discover and handle all possible system and business exceptions through designing recovery and exception handling strategies
Saved 8 MUSD by leading team of developers for deploying 15 RPA solutions in large scales for different organizations in Ericsson in 2 years
Gathering and sharing clients feedback and insights. Making recommendations on process improvement and collaborate with clients with focus on process improvement
Providing timely responses and solutions as required
Work within agile development technology (SAFE)
Senior Analyst, Business Operations, 09/2013 to 09/2017 Ericsson – City, STATE,
Increased Ericsson service’s portfolio and sales tool called CAST (COST & SCOPING TOOL) utilization from 8% to 96%, reducing RFP lead time by 11 hrs. in one year that resulted in annual savings of 4 MUSD by automating presales process
Communicated with delivery and Pre-sale team in order to receive information about projects' cost items such as required resources, third party service providers,vendors, Materials for the purpose of resource planning, forecasting and CAST content management
Using Tableau Platform to create interactive Dashboards for visualizing data of Ericsson North America portfolio housed in CAST Database to improve cost analysis processes
Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a primary driving force behind a %39 increase in standardization and reusability metric from year to date average of %6 to %45 in August 2016
Executive Team engagement with regular status reports to Steering committee & stakeholders. Proposed solutions and defined specifications and needs
Created over 6000 standard templates of breakdown structure of common services offered by Ericsson in North America Region for the purpose of re-using and ease of work for creating service quotes. Resulted to save time about 11 hours to create a service quote by pre-sale team.Awarded Ericsson’s Operations “Above & Beyond” in 2016
Provided ongoing training sessions, presentations and support to CAST users across North America Region
Developed Tableau workbooks to perform year over year, quarter over quarter, YTD, QTD and MTD type of analysis on data extracted from costing and forecasting tools.
Operational Process Analyst , 04/2010 to 09/2011 Iran Ghateh – City, STATE,
Utilized Process improvements & Six Sigma Kaizen workshops for internal teams to identify as-is process, gaps and Improvements that resulted increase in forecasting & planning accuracy by 20%
Rolled out preferred vendor/supplier strategy to reduce 20 to 5 suppliers
Increased 15 Million Tomans savings in 2010 by optimizing end to end resource & material planning
Education
M.S: Supply chain Management, Expected in 2015 University of Texas at Dallas - 800 West Campbell Road, Richardson, Texas 75080 GPA:
GPA 3.87
M.S: Industrial Engineering, Expected in 2012 University of Kharazmi at Tehran - Tehran, Iran, GPA:
GPA 3.86
B.S: Computer Engineering, Expected in 2010 University of Qazvin At Qazvin - Qazvin, Iran, GPA:
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